Technical information
FAX IMAGING
77
Tip
Remember that our formatters may not recognize files with "weird" extensions (.0, .file, .tmp) and the file will end
up being considered as plain text which can lead to behaviors such as transforming an image or PDF/Word
document into many pages of ASCII. In this case, try changing the input file extension and see if the output is
better.
Converter specific troubleshooting
Internal formatters
GSTOTIF
This converter relies on Ghostscript to manage Postscript files and PDF files. To diagnose if the problem comes from
the converter or from the way it is launched by the server, run Gstotif with a -o option (similar to the one we used with
vfx). For example with a pdf file:
> gstotif -o output.tif input.pdf
Note
VSI-FAX server includes a "standard" version of Ghostscript installed in <VSIFAX>\lib\ghostscript and gstotif is
really a simple wrapper over this installed version. By adding the -D flag on the previous command you can see
the parameters actually provided to Ghostscript.
> gstotif -D -o output.tif input.pdf
0: C:\Program Files\VSI-FAX\FaxServer\lib\ghostscript\bin\gs.exe
1: -dNOPAUSE