Technical information
INSTALLATION AND ADMINISTRATION GUIDE
68
Incoming faxes are stored as numbered TIFF files in this directory. You can view these files by going to the vsifax
inbox directory and opening them with a multi-page TIFF file viewer.
Important
You must have a multi-page TIFF viewer installed on your system to view received faxes. While most paint
programs can open a multi-page TIFF file, they only display the first page and are therefore unsuitable for viewing
faxes (in most cases, you will only see the fax cover page). Imaging for Windows is a common multi-page TIFF
file viewer that is provided free with Windows. Similar programs are also available for Unix and Linux systems.
You can customize the way VSI-FAX processes received faxes for each inbox. Depending on your settings, VSI-FAX
will automatically perform one or more of the following actions each time a fax is received:
Print the fax (this emulates a standalone fax machine)
Notify someone via email that a fax has arrived
Forward the fax as an email attachment
After performing these actions, you can also configure VSI-FAX to do one of the following:
Delete the received fax
Archive the received fax (move it from the inbox to another directory)
Leave the received fax in the inbox
Simple departmental fax routing
You can see that the level of fax routing provided with a default VSI-FAX system is very modest. It is really only
suitable for small companies with a single fax telephone number.
If your fax server has more than one fax device (modem or fax board) installed, you can easily extend this default
routing behavior by creating a departmental user account for each of your incoming fax numbers. VSI-FAX will
automatically create a new fax inbox for each of these departmental users. Furthermore, one of the settings that VSI-
FAX stores for each fax device is the default inbox for received faxes. Simply change each device's default inbox to
one of your new departmental inboxes and VSI-FAX will route faxes received on a particular telephone line to the
correct inbox as shown in this figure: