Technical information

INSTALLATION AND ADMINISTRATION GUIDE
56
Note
Editing the vsisrv.ini file is the only way to customize the fax header of faxes sent using Fax on Demand.
You cannot do it via vfxadmin config command or using VSI-FAX Server Administration.
List of supported variables for Fax on Demand faxes' headers
The two following sections provide you with reference information on the variables that you can use in the header
parameter's value in vsisrv.ini file. Put the name inside angle brackets to designate it as a variable. For example,
to specify the message subject, use <Subject>.
Variable Description
Message values
Subject Subject of the message
Date Date when the message was composed
Message Cover page message text
Page Current page number in the message
Pages Total number of pages in the message
CurDate Current date
CurTime Current time
CurPage Current page number in this transmission
CurPages Total number of pages in this transmission
Sender/Recipient values*
Name Name
Company Company name
Dept Department
Mail Mailing address, including city and state
Country Country
Postal Postal or zip code
Voice Voice telephone number
Fax Fax telephone number
Email Email address
Account Account number
SUB Sub-address
Station Id Station ID
* These variables are used as either From.VariableName or To.VariableName, depending on whether you want to
specify the sender or the recipient information. For example, to specify the recipient fax number, use <To.Fax>.
Troubleshooting Fax on Demand Connector network issues
The Fax on Demand Connector of your VSI-FAX server uses an Internet link to send faxes and instructions to the
Esker on Demand servers. If the quality and/or speed of this link is not sufficient, network packets can be lost,
causing request timeouts. If handled incorrectly, such request timeouts can lead to be "stuck" indefinitely in your
FoDC queue.
Note
This section is intended for advanced VSI-FAX administrators.
To prevent this issue, VSI-FAX relies on three timeout management mechanisms: