Technical information

PRINT-TO-FAX
185
Terminal Service considerations
When troubleshooting print-to-fax issues in a Terminal Service environment, you must remember the following facts:
We recommend that you install the latest version of the LanFax client on Terminal Service servers.
By default, in Terminal Service servers, the currentpcl.pcl is generated in the C:\Documents and
Settings\<username>\Local Settings\Temp\<username>\<session number> folder. This
behavior is correctly handled by the vfxptof process.
When verifying if the VSI-FAX client process is running on a Terminal Service server, you must also check the
Show processes from all users to make sure that the vfxptof process is running for the appropriate user.