Technical information

INSTALLATION AND ADMINISTRATION GUIDE
18
Dialogic Brooktrout fax boards and drivers
VSI-FAX supports the following fax solutions from Dialogic Corporation:
Dialogic Brooktrout TR1034 and TruFax boards
Dialogic Brooktrout SR140™ Fax Software for Fax over IP.
Brooktrout TR1034 boards, TruFax boards, and SR140 Fax Software are supported in Windows and Red Hat Linux
environments.
Refer to Dialogic Brooktrout fax boards and drivers in the Fax Boards and Fax Drivers Installation
documentation for
the list of Windows and Linux systems these fax solutions have been tested on, and for more information about using
Dialogic Brooktrout hardware and software with VSI-FAX.
Note
Dialogic Brooktrout TR114™ and legacy Brooktrout TruFax boards are no longer supported as from VSI-FAX
version 6.1.
Dialogic Corporation provides detailed technical information about their fax products on their web site at
http://www.dialogic.com.
This web site also presents excellent information about the advantages of fax boards over fax modems, the relative
merits of analog and digital fax boards, and guidelines and recommendations for ordering various telephony services
(e.g., T1, DID) for use with your networked fax solution.
Dialogic Diva Server fax boards
VSI-FAX supports Dialogic Diva Server analog and digital fax boards (formerly Eicon fax boards) on Windows and
Linux platforms.
Refer to Dialogic Diva Server fax boards and drivers in the Fax Boards and Fax Drivers Installation
documentation for
the list of Windows and Linux systems the Diva Server boards have been tested on, and for more information about
using Dialogic Diva Server boards with VSI-FAX.
You must install the physical fax board in the machine following the manufacturer recommendations before installing
VSI-FAX. For this, refer to the manual shipped with the board. You can also visit the Dialogic web site at
http://www.dialogic.com
, and consult documentation on these fax boards at
http://www.dialogic.com/support/helpweb/divasvr/default.htm
.
Once the boards is installed, install the drivers as described in Dialogic Diva Server fax boards and drivers in the Fax
Boards and Fax Drivers Installation documentation.
Ethernet terminal servers
While some Esker customers have had success using Ethernet terminal servers, Esker does not recommend this
practice nor do we support it in any way. Fax modems should always be connected to local serial ports. If you want to
use more modems than can be connected to open serial ports on your system, use a local serial port expander.