Technical information

TROUBLESHOOTING
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mimeXXXXXaa.txt: contains information for the SMTP protocol: From, subject, content...
mimeXXXXXaa.adr: contains the recipient email address
Below is a sample mimeXXXXaa.txt of a fax status notification:
From: doc@example.com
Subject: VSI-FAX job 1151: status NORMAL
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="PART-BOUNDARY.vsifax.boundary.vsifax"
--PART-BOUNDARY.vsifax.boundary.vsifax
Content-Type: text/plain
Status for VSI-FAX fax job: 1151
Submitted by: vsifax E-mail : doc@example.com
Submit time : 10/04 17:38 Queue : lb
Result : done Status : Normal
To name : <none> From name : VSIFAX Admin
To company : <none> From company: Example
To fax # : 1111 From fax # : 111111
To voice # : <none> From voice #: 1234
Subject : <none>
Num dialed : 1111
Cover : 1 pg default
Total pgs : 1 pg (actual 2)
Attempt Send-Time Result CSI
------- ----------- ------------------ ----------------
1 10/04 17:39 Normal Example Doc
--PART-BOUNDARY.vsifax.boundary.vsifax-
The vmail utility
A vmail command line is actually executed when VSI-FAX has to send an email. This tool can be used manually:
1. Launch a command prompt and issue a Cd command to %VSIFAX%/lbin.
2. Type "vmail -?" to know the possible options.
3. First, do a "vmail -W" to get the sender name and mail server name used in the SMTP protocol (retrieved from
the $VSIFAX/lib/vsisrv.ini file).
4. Then, you can do a "vmail -Dvi <email_address> <mimeXXXXXaa.txt>" to resubmit failed email. The email
address should be the one from the mimeXXXXXaa.adr file. This will show the SMTP commands sent and
received from the mail server to send the email.