Technical information

101

Fax Routing

There are three methods for routing received fax transmissions.

Print received faxes on a centrally located printer and manually hand deliver them to the recipients

Automatically or manually route received faxes to each user's fax box directory

Automatically or manually route received faxes to email addresses

Note

By default, received faxes are routed to the VSI-FAX administrator's fax queue, $VSIFAX/faxq/vsifax.

Specifying a fax box

A received fax is always placed in a fax box, which is either the default fax box for that device or class, or a user fax

box specified by Direct Inward Dial (DID) or Dual Tone Multi-Frequency (DTMF) routing. If a fax box is not specified

for a device, vsifax is the default fax box.

See also

For more information on fax routing, refer to Routing received faxes

To learn how to assign a DID or DTMF extension to a user, refer to Assigning a DID or DTMF extension to a user

To learn how to turn on DTMF detection for modems or fax boards, refer to Setting a modem or Brooktrout board to

detect DTMF.

Command line

The vfxadmin device command is used to specify a fax box for a device.

To assign a fax box to a fax device, enter:

vfxadmin device -u -b <user> device

For example, to assign device fax2 to store its received faxes in the sales fax box enter:

vfxadmin device -u -b sales fax2

To assign a fax box called legal to a fax device called fax1, so that any faxes received on fax1 will automatically be

routed to legal, enter:

vfxadmin device -u -b legal fax1

Note

The previous example assumes that the legal fax box has been previously created and that fax1 is a valid device.

Departmental routing

Often, faxes need to be routed for an entire department rather than for an individual user. To do this, you must create

a department in the fax server user database.

Command line

To create a department for general fax distribution, enter: