User Manual
Appendix 
50
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge 
light is not on, refer to The charge light is off (page 52).
Charge the battery in the cordless handset for at least 10 hours. For 
optimum daily performance, return the cordless handset to the telephone 
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to charge 
the handset before it shows Low battery. Refer to the table on page 6 
for details.
You might need to purchase a new battery. Please refer to Battery 
installation and charging in this user’s manual on pages 6-7.
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber 
line) through your telephone line, you must install a DSL filter between the 
telephone line cord and the telephone wall jack (see page 5). The filter 
prevents noise and caller ID problems as a result of DSL interference. Please 
contact your DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone by 
installing your new telephone base as far as possible from any other existing 
cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones, can 
cause interference with your cordless phone. Try installing your phone as far 
away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical 
outlet. You might experience decreased performance while the microwave 
oven is operating.
If you plug your phone in with a modem or a surge protector, plug the 
phone (or modem/surge protector) into a different location. If this does not 
solve the problem, relocate your phone or modem farther apart from one 
another, or use a different surge protector.
Move your phone to a higher location. The phone might have better 
reception in a high area.
If other phones in your home are having the same problem, contact your 
telephone service provider (charges may apply).
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Troubleshooting










