Specifications

Automated Attendant Service
Automated Attendant Service (see Figure 5-2) can provide both day and night
operation so callers can hear an appropriate prompt in either the System or
Primary Language when they call your company. The voice messaging system
switches to day or night operation depending on the setting of the Night Service
button at extension 10—the receptionist’s extension, You customize the day
and/or night menu to welcome the caller and offer the caller a list of options for
transferring to a system extension or group, If the system is set for Bilingual
Mode, you should record the Day and Night Menu Prompts in both the Primary
and Secondary Languages. Then callers can press [∗]
[1] to switch between
the languages.
Figure 5-2. Automated Attendant Service Menu
5-14 System Management