Specifications

Manual VMS Coverage
Regardless of the Automatic VMS Cover setting, the communications system
allows subscribers to press a programmed button to turn voice mail coverage
on and off at their extension. To make this possible, the VMS Cover feature
must be programmed on a button with lights on the subscriber’s system phone,
Send All Calls
Subscribers who have VMS extension coverage—either automatic or
manual-can use the communications system’s Do Not Disturb feature when
they want calls to have immediate VMS coverage, If Do Not Disturb is used in
conjunction with VMS extension coverage, callers are sent to the subscriber’s
mailbox immediately (calls do not ring the extension first) so the caller can leave
a message, In addition, on some systems, subscribers can press the Do Not
Disturb button while the call is ringing to send the call to their mailbox. This is
useful when subscribers are already on a call or are too busy to answer calls or
when they leave their desk for extended periods of time, such as at lunch time
or at the end of the day. To use Do Not Disturb, this feature must be
programmed on a button with lights on the subscriber’s system phone.
Line Coverage
Line Coverage lets callers who call in on a covered line leave messages in the
mailbox of a specific subscriber (known as the owner of the covered line).
When a call comes in on a covered line, the system routes the caller directly to
the line owner’s mailbox if the call is not answered, The caller has the option of
leaving a message or transferring to another extension.
Line ownership typically is assigned to personal lines or to lines to be used for
outside access to the voice messaging system when Automated Attendant
Service is not used. (Lines in the system can be assigned either Line Coverage
or Automated Attendant Service coverage—a single line cannot be assigned
both types of coverage.)
Voice Mailbox Transfer
A Voice Mailbox Transfer button can be programmed on a user’s phone to
transfer callers directly to a subscriber’s mailbox without ringing the extension
first. This feature is useful when a user is handling calls for a subscriber who is
not at his or her desk.
1-8 Overview