Specifications

Filling out Planning Forms
This section explains how the System Planner for the PARTNER Plus Release
4.1 Communications System and the forms for the PARTNER MAIL VS Release 3
Voice Messaging System are filled out based on the facts in the Software
Mexico case. For brevity, “CS” refers to the forms for the communications
system and “VMS” refers to the forms for the voice messaging system.
CS Form A, Page 1 of 2
■ Telephone numbers in the Write the Telephone Numbers in order
customer desires column represent Software Mexico’s four lines.
■ Checks in the VMS-AA column for Lines 01, 02, 03, and 04 indicate that
unanswered calls on the those lines go to the Automated Attendant
Service of the PARTNER MAIL VS system.
CS Form A, Page 2 of 2
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CS Form B1,
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CS Form B2,
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No in the Receptionist answers calls during business hours indicates
that Vera will backup the voice messaging system.
MOH in the space after Ring on Transfer (#119) indicates that music or
recorded messages will be played for callers transferred by the voice
messaging system.
The check next to VMS answers calls immediately indicates that the
PARTNER MAIL VS system answers alll outside calls.
The check next to VMS is on all the time indicates that the Automated
Attendant Service picks up unanswered calls during business hours and
after hours,
The check next to Music on Hold (#602)—Active indicates that a Music
on Hold device is installed.
Page 1 of 2
The names listed for extensions 10 through 19 and 22 and 23 in the
Write Name/Description column identify the extension assignments.
Checks in the Identify Telephone Attached to this Extension columns
specify the type of telephone each person or location has.
VMS in the Write Name/Description column and checks in the
PARTNER MAIL VS column indicate that the PARTNER MAIL VS module
is installed in Slot 4 of the Control Unit. The module uses extensions 32
and 33, the last two extensions for that slot.
10 in the Write Transfer Return Ext. No. column indicates that when a
call transferred by the PARTNER MAIL VS system is unanswered, it goes
to extension 10 where Vera can answer it.
Page 1 of 2
Checks in the Automatic VMS Cover column indicate that unanswered
calls to extensions 10 through 19 automatically are covered by the
Automated Attendant Service.
E-18 Case Studies