Specifications

CO Line Coverage
CO Line Coverage requires programming the voice messaging system’s Line
Ownership feature and the communication system’s Group Call Distribution
feature. CO Line Coverage lets callers who call in on a covered line leave
messages in the mailbox of a specific subscriber (known as the owner of the
covered line). When a call rings on a covered line, the voice messaging system
routes the caller directly to the line owner’s mailbox if the call is not answered
within five rings. The caller hears the personal greeting for the line owner’s
mailbox. Lines that are assigned ownership typically are used for personal lines
or outside access to the voice messaging system if Automated Attendant
Service is not used.
IMPORTANT:
Lines in your system are either assigned ownership or Automated Attendant
Service coverage—a single line cannot be specified for both types of coverage.
This section provides instructions on how to:
■
Use Line Ownership to scan, assign, modify, and delete current
assignments for CO Line Coverage
■
Use Group Call Distribution to specify new lines for CO Line Coverage
NOTE:
If you specify CO Line Coverage for any system lines, you must assign an owner
to the covered lines to prevent the system from transferring callers who call in on
those lines to the receptionist’s extension.
Programming
Main Menu
(Press 9 )
Line Ownership
(Press [ 6 ])
Scan Line
Assign Line Modify Line
Delete Line
Ownership Ownership Ownership
Ownership
(Press [ 2 ]) (Press [ 4 ]) (Press [ 6 ])
(Press [ ★ ][ D ])
Figure 5-4. Line Ownership
System Management 5-21