Specifications
Night Menu (Night Service button is on)
1.
Turn Night Service on at extension 10.
2.
Call in on a line answered by the Automated Attendant Service.
3.
If the system is set for:
■
Immediate, Automated Attendant Service should answer the call on the
second ring.
■
Delayed, Automated Attendant Service should answer the call on the
fourth ring.
4.
Listen for the Night Menu Prompt.
5.
After the prompt, choose an option from the night menu.
6.
Make sure your call is transferred to the appropriate extension or group.
7.
Repeat Steps 2 through 6 for each option on the night menu.
8.
Repeat Steps 2 through 4 for each line that has Automated Attendant Service
coverage only if you did not test these lines in the previous procedure.
Call Answer Service
Extension Coverage
1.
Press the Do Not Disturb button at the appropriate destination extensions to
quickly route your test calls to Call Answer Service.
2.
For extensions that do not have Automatic VMS Cover, turn on coverage by
pressing the VMS Cover button at those extensions.
3.
Call the first extension that has voice mail coverage (either automatic or
manual).
If Do Not Disturb is on at the extension, Call Answer Service should answer
the call immediately and you should hear the default personal greeting for
that mailbox. (If Do Not Disturb is not on, the call rings three times at the
extension before Call Answer Service answers it.)
4.
Repeat this procedure for every extension that has voice mail coverage.
CO Line Coverage
1.
Call in on the first line that is programmed for VMS Line Cover.
Call Answer Service should answer the call on the fifth ring and the
factory-set greeting should prompt you to leave a message in that mailbox.
2.
Repeat this procedure for every line that has VMS Line Cover.
Initial Programming
4-13