Specifications
Communications System Programming
Automated Attendant Service
Before you begin, locate Form A, Form B1, and Form C of the System Planner
for the communications system.
Refer to Form A, item 7, Line Coverage, to see if any lines are designated
“VMS–AA.” If so, use this section to program Automated Attendant Service;
otherwise, skip to “Call Answer Service.”
Group Call Distribution
Use this procedure to specify the outside lines on which Automated Attendant
Service is required.
To assign “VMS-AA” lines specified on Form A, item 7, Line Coverage, to Hunt
Group 7:
1.
2.
3.
4.
5.
6.
Press [
Feature
] [
0
] [
0
] [
System Program
] [
System Program
] [
#
] [
2
] [
0
] [
6
].
At the
Group:
prompt, press [
7
].
At the Line: prompt, enter the first “VMS-AA” line specified in the Line
Coverage column of Form A, item 7.
Press [
Next Data
] until the display reads
1 Assigned.
To program another line, press [ Next Item ] or [ Prev Item ] until the appropriate line
number displays. Then press [
Next Data ] until 1 Assigned is displayed.
Continue with “VMS Hunt Delay” below.
VMS Hunt Delay
Use this procedure to specify when Automated Attendant Service is to handle
calls.
To change the VMS Hunt Delay setting from Immediate to Delayed as specified
on Form A, item 9:
1.
Press [
#
] [
5
] [
0
] [
6
].
2.
Press [ Next Data ] until the appropriate value displays.
3.
Continue with “VMS Hunt Schedule” on the next page.
NOTE:
If VMS Hunt Delay is set to Immediate, you may want to set the communications
system’s Automatic Extension Privacy (#304) feature to Assigned for the VMS
extensions specified on Form B1. This prevents users from accidentally picking
up calls sent to the voice messaging system.
Initial Programming
4-7