Specifications

Voice Messaging System Programming
Automated Attendant Service
Before you begin, locate Form 2, Form 3, and Form 4 of the Planning Guide for
the voice messaging system. If Automated Attendant Service is not to be used,
skip to “Voice Mail Service.” Otherwise, use the procedures in this section to
program Automated Attendant Service menus.
Programming the Menu Definition and Recording
the Day Menu Prompt
Use this procedure to program the Automated Attendant Service Menu
Definition and to record the Day Menu Prompt.
To define the menu as specified on Form 2 and/or record the Day Menu Prompt
specified on Form 3:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Access the Programming Main Menu:
a.
Press [ Intercom ] [ 7 ] [ 7 ] [ 7 ] or a programmed button.
b.
Press [ 9 ] [ 9 ] [ # ].
c. Enter your password and press [ # ].
d.
Press [ 9 ].
Press [ 3 ] for Automated Attendant.
Press [ 1 ] for the day menu.
Press [ 6 ] to modify the day menu.
As indicated on Form 2, enter a Selector Code from 1 through 9 specified for
Selector Code Transfer.
Press [ 9 ] to confirm that you are modifying this Selector Code action.
Press [ 1 ] for Selector Code Transfer.
Enter the extension, hunt group, or calling group (PARTNER II system only)
number where the Automated Attendant Service transfers callers as
specified on Form 2, Part C, followed by [ # ].
Repeat Steps 5 through 8 for each Selector Code specified for Selector Code
Transfer.
Press [ ✳ ] [ # ] to approve the Menu Definition.
At this point:
■
If you do not want to record a Day Menu Prompt, press [ # ] and go to
Step 15.
■ If you do want to record a Day Menu Prompt, lift the handset, press [ 1 ],
and record the Day Menu Prompt specified on Form 3.
Press [ 1 ] after recording.
Initial Programming 4-3