Specifications
Voice Messaging System Programming
Before you program the voice messaging system, obtain completed copies of
planning forms for the communications system and the voice messaging
system. These forms provide the names, extensions, mailboxes and other
information required to program the voice messaging system.
Planning Forms
You need the following forms from the Planning Guide for the voice messaging
system:
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Form 1: Mailbox Assignments. Shows factory set mailbox assignments
for the voice messaging system with and without the Mailbox Expansion
Card–20. Allows you to record your company’s mailbox assignments.
Form 2: Menu Definition. Shows factory set transfer options for
Automated Attendant Service. Allows you to record the extension or
group number for a selector code transfer and a description of that
extension or group.
Form 3: Day Menu Prompt. Shows the script used to record the day
menu prompt.
Form 4: Night Menu Prompt Shows the script used to record the night
menu prompt.
Form 5: Line Ownership. Records the personal lines used for CO Line
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Coverage, the line’s associated telephone number, the owner (subscriber
name) of the line, and the owner’s mailbox number.
Using System Programming
A special Iogin number is required to program the voice messaging system.
The following information applies to this Iogin:
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The Iogin number is 99.
99 is not an extension number.
This Iogin does not have an associated mailbox.
This Iogin’s factory-set password is 1234. If you are the System Manager,
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refer to “Changing Your Password” in Chapter 5 to change the password
before you begin to program the system.
To begin programming the voice messaging system, you make a call to the
Voice Mail Service, enter the Iogin and password, and select option 9 (you are
not prompted for this option). This takes you to the Programming Main Menu.
3-4 Understanding Programming