Specifications

Do Not Disturb
Subscribers who have extension coverage—either automatic or manual—can
use the communications system’s Do Not Disturb feature when they want calls
to have immediate coverage. If Do Not Disturb is used in conjunction with
extension coverage, callers are sent to the subscriber’s mailbox immediately
(calls do not ring the extension first) so the caller can leave a message. This is
useful, for example, when subscribers are already on a call or are too busy to
answer calls or when they leave their desk for extended periods of time, such as
at lunch time or at the end of the day. To use Do Not Disturb, subscribers must
program this feature on a button with lights on their system phone.
CO Line Coverage
CO Line Coverage lets callers who call in on a covered line leave messages in
the mailbox of a specific subscriber (known as the owner of the covered line).
When a call comes in on a covered line, the system routes the caller directly to
the line owner’s mailbox if the call is not answered. The caller has the option of
leaving a message or transferring to another extension. (Do Not Disturb has no
effect on CO Line Coverage.)
Line ownership typically is assigned to personal lines or to lines to be used for
outside access to the voice messaging system when Automated Attendant
Service is not used. (Lines in your system can be assigned either ownership or
Automated Attendant Service coverage—a single line cannot be assigned both
types of coverage.)
Voice Mailbox Transfer
Users can program a Voice Mailbox Transfer button on their system phone to
transfer callers directly to a subscriber’s voice mailbox without ringing the
extension first. This feature is useful when handling a call for a person who is
not at his or her desk.
Voice Mail Service
This service allows subscribers to manage their own mailbox. With it,
subscribers can:
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Listen to messages, then save or delete them.
Record their own personal greeting.
Change the default password for their voice mailbox to ensure that
messages are kept confidential.
Transfer to another extension or to the receptionist’s extension.
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A subscriber’s extension number and mailbox number are the same. When a
caller leaves a message, the voice messaging system places the message in
the called subscriber’s mailbox, and turns on the message light (if available) at
the subscriber’s phone.
1-8 Overview