User’s manual CL84100/CL84200/ CL84250/CL84300/ CL84350 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 85-86 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide CL84100/CL84200/ CL84250/CL84300/ CL84350 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting CL84100/CL84200/ CL84250/CL84300/ CL84350 DECT 6.
User’s manual CL84100/CL84200/CL84250/ CL84300/CL84350 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset......... 1 Quick reference guide telephone base....................................... 3 Installation...................................................... 4 Telephone base installation................... 5 Charger installation.................................... 6 Battery installation and charging........
Volume control.................................... 35 Call waiting............................................ 35 Mute.......................................................... 35 Options while on calls........................... 35 Chain dialing......................................... 36 Temporary tone dialing................... 37 Multiple handset use Multiple handset use.............................. 38 Handset locator................................... 38 Join a call in progress......................
Safety information.............................. 85 Especially about cordless telephones....................... 86 Precautions for users of implanted cardiac pacemakers.... 86 Pacemaker patients........................... 86 Especially about telephone answering systems.......................... 86 FCC Part 68 and ACTA.......................... 87 FCC Part 15................................................. 88 Limited warranty....................................... 89 Technical specifications................
Getting started Quick reference guide - handset MENU/SELECT CHARGE indicator Press to show the menu. On when the handset is charging. While in the menu, press to select an item or save an entry or setting. qCID/-VOLUME pDIR/VOLUME+ Press qCID to show the caller ID history (page 54). Press pDIR to show directory entries (page 48). Press to scroll down while in menus. Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the left.
Getting started Quick reference guide - handset EQ During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 34). Main menu Main menu The > symbol highlights a menu item. Play messages (page 62) Answering sys (page 59) Directory (page 43) Call log (page 54) Ringers (page 13) Settings (page 14) Website (page 18) >Play messages Answering sys Using menus Press MENU/SELECT to show the first menu item, Play messages.
Getting started Quick reference guide - telephone base FLASH MENU/SELECT IN USE indicator During a call, press to answer an incoming call when you receive a call waiting alert (page 35). Press to show the menu. While in the menu, press to confirm or save an entry or setting. Press to scroll up while in menus and lists. On when the telephone is in use, or when the answering system is answering an incoming call. On when a handset is being registered.
Getting started Installation You must install and charge the battery before using the telephone. STOP! See pages 7-8 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base installation Install the telephone base as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see page 9 for details. • • Plug the large end of the AC power adapter into a power outlet not controlled by a wall switch. Plug the other end of the telephone line cord into a telephone jack or a DSL filter. • Plug the small end of the AC power adapter into the power jack on the bottom of the telephone base.
Getting started Charger installation Install the charger as shown below. Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. power adapter, visit our website at 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the cordless handset battery as shown below. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the handset charger to charge the battery. For best performance, keep the handset in the handset charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 91 for battery operating times.
Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the charger. The CHARGE light on the top of the handset is on during charging. SET DATE --/--/-- After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 15. To skip setting the date and time, press OFF/CLEAR. SET TIME --:-- -- IMPORTANT INFORMATION 1.
Getting started Installation options The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, swivel the mount bracket down so the telephone can connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.
Getting started Installation options 2. Remove the handset tab from the telephone base. Rotate and replace it to hold the corded handset securely in place when the telephone base is mounted on the wall. 3. Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base. If necessary, bundle the telephone cord and power adapter cord, and secure them with twist ties. Plug the power adapter and telephone line into the wall outlets. 10 4.
Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position: 1. Remove the telephone base from the wall. 2. If necessary, untie the bundled telephone cord and power adapter cord. Make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin. 3.
Getting started Installation options PRESS TO RELEASE PRESS TO RELEASE 4. Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base. Plug the power adapter and telephone line into the wall outlets. 5. Remove the handset tab from the telephone base. Rotate and replace for tabletop use.
Telephone settings Handset settings Menu settings You can use the handset menu to change settings. Refer to page 24 to change the telephone base settings. 1. Press MENU/SELECT when in idle mode (when the phone is >Answering not in use) to enter the main menu. Directory 2. Press qCID or pDIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU/SELECT to confirm the highlighted item.
Telephone settings Handset settings LCD language You can select the language used for all handset screen displays. Press MENU/SELECT in idle mode to enter the main menu. Use qCID or pDIR to scroll to >Settings. Press MENU/SELECT twice to select >LCD language. Press qCID or pDIR to highlight English, Français or Español. 5. Press MENU/SELECT to save your preference and return to the main menu. Press OFF/CLEAR to cancel. 1. 2. 3. 4.
Telephone settings Handset settings NOTES: 1. Your telephone service provider voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details. 2. For information about using your voicemail service, contact your telephone service provider for assistance. Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. 1. Press MENU/SELECT in idle mode to enter the main menu.
Telephone settings Handset settings 6. Press qCID or pDIR to select the day then press MENU/SELECT, or enter the number using the dial pad keys. 7. Press qCID or pDIR to select the year then press MENU/SELECT, or enter the number using the dial pad keys, then press MENU/SELECT to confirm. 8. Press qCID or pDIR to select the hour then press MENU/SELECT, or enter the number using the dial pad keys. 9. Press qCID or pDIR to select the minute then press MENU/SELECT, or enter the number using the dial pad keys.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Handset settings Website Use this feature to view the AT&T website address. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Website, then press MENU/SELECT. 3. Press OFF/CLEAR to cancel. 18 Settings >Website www.telephones. att.
Telephone settings Answering system settings (handset only) Use the answering system menu of any system handset to set or change the outgoing announcement, call screening, number of rings, remote access and message alert tone settings. 1. When the handset is in idle mode, press MENU/SELECT to Play messages enter the main menu. >Answering sys 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
Telephone settings Answering system settings (handset only) To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press >Announcement MENU/SELECT. Delete all old 3. Press MENU/SELECT again to select >Announcement. The system announces, “To play, press 2. To record, press 7.” 4. Press 3 to delete your recorded announcement.
Telephone settings Answering system settings (handset only) Call screening Use this feature to choose whether incoming messages can be heard over the telephone base speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/FLASH or /�������� SPEAKER on the handset. Play messages To change the setting: >Answering sys 1.
Telephone settings Answering system settings (handset only) 6. Press MENU/SELECT to confirm your setting and you hear a confirmation tone. Press OFF/CLEAR to cancel. NOTE: If you subscribe to voicemail service through your telephone service provider, see Answering system and voicemail on page 59. Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). Unless you change it, the remote access code is 19.
Telephone settings Answering system settings (handset only) Message alert tone When the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset. To change the setting: Play messages 1. When the handset is in idle mode, press MENU/SELECT to >Answering sys enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
Telephone settings Telephone base settings Menu settings You can use the base menu to change settings. Refer to page 13 to change the handset settings. 1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press q/CID or p/DIR to scroll to the feature to be >Play messages changed. When scrolling through the menu, the Answering sys > symbol indicates the selected menu item. 3. Press MENU/SELECT to confirm.
Telephone settings Telephone base settings Ringer tone You can choose one of 10 ringer tones. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use q/CID or p/DIR to scroll to >Ringers, then Ringer volume press MENU/SELECT. >Ringer tone 3. Press q/CID or p/DIR to scroll to >Ringer tone, then press MENU/SELECT. 4. Press q/CID or p/DIR to sample each ringer tone. RINGER TONE 5. Press MENU/SELECT to save your preference. There is >Tone 1 a confirmation tone and the screen returns to the main menu.
Telephone settings Telephone base settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and ; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.
Telephone settings Telephone base settings Use caller ID to automatically set date and time You can choose if the date and time are automatically set by incoming caller ID. The default setting is on. 1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu. 2. Press q/CID or p/DIR to scroll to >Settings, then press MENU/SELECT. 3. Press q/CID or p/DIR to scroll to >Set date/time, then press MENU/SELECT. 4. Press q/CID or p/DIR to scroll to >CID time sync, then press MENU/SELECT.
Telephone settings Telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode on the telephone base: 1. Press MENU/SELECT in the idle mode to enter the Home area code main menu. >Dial mode 2. Use q/CID or p/DIR to scroll to >Settings, then press MENU/SELECT. 3. Use q/CID or p/DIR to scroll to >Dial mode, then DIAL MODE press MENU/SELECT. >Tone 4.
Telephone operation Making, answering, and ending calls Making a call Using a cordless handset: • Press PHONE/FLASH or /������� SPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). Elapsed time Phone 0:00:30 NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time. Using the telephone base: • Lift the corded handset or press SPEAKER , then enter the telephone number.
Telephone operation Making, answering, and ending calls Temporary ringer silencing Press OFF/CLEAR or MUTE/DELETE on a cordless handset, or press MUTE on the telephone base when there is a call to silence the ringer temporarily on that handset or the telephone base only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.
Telephone operation Redial NOTES: 1. If you use the speakerphone during low battery mode, the handset is not lit except for the /������� SPEAKER button. 2. The speakerphone uses more power than regular handset use. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted. When the battery is very low, you cannot switch a call from normal handset use to speakerphone mode. 3.
Telephone operation Redial Using the telephone base: Redial To view the 20 most recently dialed numbers: 888-883-2445 • To display the most recently dialed number (up to 30 digits), press REDIAL/PAUSE. • To view up to 20 recently dialed numbers, press REDIAL/PAUSE then q/CID or p/DIR, or press REDIAL/PAUSE repeatedly. The telephone base beeps twice at the end of the list. Press CANCEL to exit. To redial a number: • To dial a displayed number, press SPEAKER or lift the corded handset.
Telephone operation Handset operation Equalizer The equalizer feature on the cordless handset enables you to change the quality of the audio to best suit your hearing. While on a call or an intercom call or listening to a message or announcement, press EQ to select the equalizer setting: Treble 1, Treble 2, Bass or Natural (the default setting). The current setting is shown on the handset screen for two seconds. NOTES: 1.
Telephone operation Options while on calls Volume control On a cordless handset: While on a call, press qCID/-VOLUME to decrease or press pDIR/VOLUME+ to increase the listening volume. You can set the listening volume to one of five levels. On the telephone base: While on a call, press qp/VOLUME to increase or decrease the listening volume. NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches the minimum or maximum setting, you hear two beeps.
Telephone operation Options while on calls To take a call off mute on the telephone base: • Press MUTE again. When mute is off, Microphone ON appears temporarily on the screen of the telephone base. Microphone ON 3:58PM 11/30 Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history, or redial memory while you are on a call.
Telephone operation Options while on calls NOTES: 1. You cannot edit a directory entry while on a call. For more details about the directory, see page 43. 2. You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID history, see page 52. 3. If you press REDIAL/PAUSE while on a call, you can only view the 20 most recently dialed numbers and you cannot erase the entries. For more details about the redial memory, see page 32. 4.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press LOCATOR at the telephone base. Paging all handsets appears on the screen and the paging tone sounds on all handsets for 60 seconds. NOTE: If you press OFF/CLEAR or MUTE/DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
Multiple handset use Intercom Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model AT&T CL80100) for this telephone base. You can register up to 12 handsets to the telephone base. The first nine handset that you register are named HANDSET 1-9. Use the handset number to initiate intercom and transfer calls.
Multiple handset use Intercom 2. If the called handset is not answered within 100 seconds, or if it is in the directory or call log mode, or is on a call, or is out of range, the calling handset shows Unable to call. Try again. 3. Pressing OFF/CLEAR or MUTE/DELETE on the cordless handset temporarily silences the intercom ringer. 4. You can only use one pair of handsets to make intercom calls at a time. Using the telephone base: Calling 1.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to the telephone base or a cordless system handset. Using a cordless handset: 1. During a call, press INT. • If you have a single handset system, the outside call Calling base is put on hold and your handset screen shows Calling base. The telephone base rings and its screen shows HANDSET is calling. • If you have more than one handset, your screen INTERCOM TO: shows INTERCOM TO:.
Multiple handset use Call transfer using intercom • You can press INT on your handset to alternate between the outside call (Outside call appears on the screen) and Outside call the intercom call (Intercom appears on the screen). • You can end the intercom call and continue the outside call with your originating handset. Press PHONE/FLASH on your handset (the ended intercom call party hears four beeps), or the other person can press OFF/CLEAR on the other system handset. Using the telephone base: 1.
Directory About the directory Shared directory The directory is shared by the telephone base and all handsets. Changes made to the directory from any system handset or the base apply to all. NOTE: Only one person can review the directory at a time. If another person tries to enter the directory, the screen shows Not available at this time.
Directory Create directory entries To create a new directory entry Using a cordless handset: 1. Press MENU/SELECT in idle mode to enter the main menu. Answering sys >Directory 2. Press qCID or pDIR to scroll to >Directory, then press MENU/SELECT. 3. Press qCID or pDIR to select >Add contact. 4. Press MENU/SELECT. REVIEW 5. Enter the telephone number when prompted. >Add contact • Use the dial pad keys to enter up to 30 digits. – Press qCID or pDIR to move the cursor to the left or right.
Directory Create directory entries Dial key Characters by number of key presses 1 2 3 4 5 6 7 8 9 10 11 1 . - ‘ ( ) * # & / , 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 1 * # 8. Press MENU/SELECT to store your new directory entry. There is a confirmation tone. The name and the telephone number appear.
Directory Create directory entries 6. Press MENU/SELECT to save the number in the display. The display shows Already saved if the number is already in the directory. You cannot save the same number twice. 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below.
Directory Create directory entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Using a cordless handset: 1. Enter the telephone number in idle mode. • Use the dial pad keys to enter up to 30 digits. 2. Press MENU/SELECT to edit the number. – Press qCID or pDIR to move the cursor to the left or right. – Press MUTE/DELETE to erase a digit. – Press and hold MUTE/DELETE to erase all digits.
Directory Review directory To review directory entries Using a cordless handset or telephone base: 1. Press DIRp on a cordless handset or press p/DIR on the telephone base when in idle mode to show the first entry in the directory. Directory empty appears if there are no directory entries. -ORPress MENU/SELECT when in idle mode, then press qCID or pDIR on a cordless handset, or press q/CID or p/DIR on the telephone base to scroll to >Directory. Press MENU/SELECT twice. 2.
Directory Search directory To search by name Follow the steps below to search for directory entries on a cordless handset or the telephone base. 1. Press DIRp on a cordless handset or press p/DIR on the telephone base when in idle mode to show the first listing in the directory. Directory empty appears if there are no directory entries. 2. When an entry appears, press the dial pad keys (2-9) to start a name search.
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the cordless handset or the telephone base screen. Use the directory review or search to show an entry. Display dial To dial a displayed number from the directory: • Press PHONE/FLASH or /�������� SPEAKER on a cordless handset. -OR• Press SPEAKER on the telephone base, or lift the corded handset.
Directory To dial, delete or edit entries • Press MUTE/DELETE to erase a letter. • Press and hold MUTE/DELETE to erase all letters. 4. Press MENU/SELECT to confirm. There is a confirmation tone. EDIT NAME Robert Brown_ Using the telephone base: 1. To edit an entry, press MENU/SELECT, then q/CID or p/DIR Robert Brown to highlight Number, then press MENU/SELECT again. 888-883-2445 • Press the dial pad keys to add digits. • Press q/CID or p/DIR to move the cursor to the left or right.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and Robert Brown telephone number of the caller before answering the 888-883-2445 call, even while on another call.
Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets and the base, so changes made using any handset or the telephone base are reflected in all.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.
Caller ID Caller ID operation NOTE: Only one handset or the base can review the caller ID history at a time. If another handset tries to enter the directory or caller ID history, it shows Not available at this time. Caller’s name CHRISTINE������ SMITH 888-722-7702 NEW 10:01 AM Time of call 10/15 Caller’s name Caller’s number Caller’s number Robert Brown Appears when there are new or missed calls.
Caller ID Caller ID operation Dial a call log entry To dial a call log entry when in the call log: Using a cordless handset: 1. Press qCID or DIRp to browse. 2. Press PHONE/FLASH or /������� SPEAKER to dial the entry. Using the telephone base: 1. Press q/CID or p/DIR to browse. 2. Press SPEAKER or lift the corded handset to dial the entry.
Caller ID Caller ID operation • Press and hold MUTE/DELETE on the cordless handset or X/DELETE on the telephone base to erase the entire entry. • Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p appears). 4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME. • Use the dial pad keys (see page 45) to add characters. • Press qCID or pDIR on a cordless handset, or press q/��� CID or p/��� DIR on the telephone base to move the cursor to the left and right.
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different HANDSET 1 types of voice messages: those left on its built-in digital 1 New message answering system and those left with your telephone ANS ON service provider’s voicemail (fees may apply). Your 10:21 10/15 telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you BASE to new messages differently.
Answering system About the answering system Turn the answering system on or off at the telephone base Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. Press /ANSWER ON to turn the answering system on Calls will or off. If the answering system is turned on, Calls will be answered be answered displays and the system announces “Calls will be answered.
Answering system About the answering system Call screening at the telephone base If the answering system and call screening are on, the announcement and the incoming message are audible at the telephone base when a call arrives. You can turn call screening on or off using a cordless handset (see page 21) or using the telephone base. When call screening is off, you can temporarily turn on call screening by pressing /PLAY/STOP on the telephone base. Call screening will be off for the next incoming call.
Answering system Message playback If you have new messages, /PLAY/STOP on the telephone base flashes and only the new messages are played (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.
Answering system Message playback • Press X/DELETE to delete the message. • Press /PLAY/STOP to stop the playback. When messages are playing on the cordless handset: • Press qCID/-VOLUME or pDIR/VOLUME+ to adjust the message playback volume. • • • • • • Press EQ to adjust the message playback audio quality. Press 6 to skip to the next message. Press 4 to repeat the message. Press twice to hear the previous message. Press 3 to delete the message. Press 5 to stop the playback.
Answering system Recording and playing memos Memos are messages you record at a cordless handset or the telephone base. You can record, playback, and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys. Press MENU/SELECT. 3.
Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. BASE Message counter MSG # 1 10:21AM 10/15 Message counter displays 0 1-99 No messages. Total number of new and old messages and memos, or message number currently playing during message playback. If XX New message(s) displays on the screen at the same time, there are new messages or memos.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code. See page 22 to change it). • The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them. 3.
Answering system Remote access NOTES: 1. If you do not enter a valid remote access code, the system answers the call as a normal incoming call. 2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If you pause for another 20 seconds, the call disconnects. 3. If the memory is full, the answering system answers after 10 rings and announces, “Memory is full. Enter the remote access code.
Appendix Expansion handset Your new AT&T CL84100/CL84200/CL84250/CL84300/CL84350 telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T CL80100, available separately) to your telephone system, but must register each device with the telephone base before use (see page 69). The handset with the CL84100 is named HANDSET.
Appendix Adding and registering handsets When first purchased, all expansion handsets alternately show 1.Press HS LOC on base 4sec and 2.Then press # on handset on the screen. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base. To register a handset to your telephone base 1. Make sure the handset is out of the charger and alternately shows 1.Press HS LOC on base 4sec and 2.Then press # on handset before you begin registration. 2.
Appendix Deregistering a handset You can deregister handsets. You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. To deregister all handsets 1.
Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in charger to recharge. ANS ON NEW AM MUTE 10:21 Speakerphone - the speakerphone is in use. MSG # 1/2 Ringer off - the handset ringer is off. New voicemail - you have new voicemail from your telephone service provider. ANS ON Answering system is on. Message - new message in the built-in answering system. NEW New or missed calls.
Appendix Alert tones and lights Telephone base tones Beeps every 10 seconds Message alert. Fast ringer tone You are setting the ringer volume by pressing the pq/VOLUME keys on the telephone base. Lights Lighted display IN USE On when the telephone is in use, or when the answering system is answering an incoming call. On when a handset is being registered. Flashes when there is an incoming call or when a handset is being deregistered. Flashes when another telephone is in use on the same line.
Appendix Handset and telephone base display screen messages Screen display messages Already saved The telephone number you have entered is already in the directory. BASE The telephone base is on a call while in line power mode. Check AC power Call log empty There are no entries in caller ID history. Call You have transferred an outside call to another cordless handset. transferred Calling The handset is calling the base (for intercom calls).
Appendix Handset and telephone base display screen messages Screen display messages Int requires two handsets There are no registered handsets for the telephone base to intercom. Intercom The handset is on an intercom call. Intercom ended The intercom call has just ended. INTERCOM TO: You have started the intercom process, and need to enter the number of the handset you wish to call. (For systems with two or more handsets) Line in use An extension phone, or one of the handsets is in use.
Appendix Handset and telephone base display screen messages Screen display messages Rec mem full The system recording time is full. Rec mem low The system recording time is low. Recording The answering system is recording a message. message Registering handset... Registering... Please wait The telephone base screen display when a handset is in the process of registering. The handset screen display when it is registering to the telephone base.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 5). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
Appendix Troubleshooting • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.
Appendix Troubleshooting • Clean the cordless handset and telephone base charging contacts each month with a pencil eraser or cloth. • A blinking CHARGE light is an indication that the battery is not connected to the handset or missing completely. Ensure that the battery is installed properly. My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.
Appendix Troubleshooting System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and /ANSWER ON light on the telephone base should be on. • If toll saver is activated, the number of rings changes to two when you have new messages stored (page 21). • If the memory is full or the system is off, the system will answer after 10 rings.
Appendix Troubleshooting System announces “Time and day not set.” • You need to reset the system clock (page 15). Outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset. • Make sure there is no background noise (TV, music, etc.) while recording. New voicemail and show on the handset display and I don’t know why. • Your telephone has both a built-in answering system and voicemail indication.
Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the handset charger. If it does not seem to respond, do the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the cordless handset battery. • Wait a few minutes. • Connect power to the telephone base. • Install the battery again, and place the cordless handset into the handset charger.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 400mA (AC adapter output) Handset voltage 2.4VDC - 3.
Index Index A Battery charging, 7-8 Battery installation, 7-8 Dial mode, base, 29 handset, 17 Dialing directory dialing, 50 from a record in the caller ID history, 56 options, 55 Directory dial number, 50 edit entries, 50 name search, 49 new entries, 44-47 Display dial, 50 DSL, 4, 5 C E Call intercept, 61 Call screening, 21, 61 Call transfer using intercom, 41 Call waiting, 35 Caller ID (CID), 52-58 add entries to phone directory, 56 delete entries, 56 dial entries, 56 review entries, 54 set date and
Index Index K R Key tone, 15, 26 Last number redial, 32-33 LCD language, 14, 25 Lights, 72 Limited warranty, 89–90 Redial, 32 Registration, 69 Remote access, 66-67 Ringer silencing, 31 Ringer volume base, 24 handset, 13 M S Maintenance, 84 Making a call, 30 Memory match, 54 Memo, playback, 64 record, 64 Message alert tone, 23 counter display, 65 playback, 62-63 Missed calls indicator, 53 Mute, 35 Safety information, 85–86 Search by name, 48 Share call, 42 Speakerphone, base, 31 handset, 31 L T Te
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Fold here. Action Remote command Play all messages................... Play new messages................ Delete the message............... Delete all old messages...... Repeat or go back.................. Stop................................................
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