User’s manual CL84109/CL84209/CL84309 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 79-80 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide CL84109/CL84209/CL84309 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting CL84109/CL84209/CL84309 DECT 6.
User’s manual CL84109/CL84209/CL84309 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset........... 1 Quick reference guide - telephone base ������������������������������������������������������������������3 Installation........................................................
Intercom.......................................................... 34 Answer an incoming call during an intercom call ............................................ 35 Call transfer using intercom................. 36 Directory About the directory................................... 38 Shared directory....................................... 38 Capacity....................................................... 38 Exiting the directory............................... 38 Create directory entries......................
answering systems.................................80 Appendix G FCC part 68 and ACTA............................. 81 Appendix H FCC part 15................................................... 82 Appendix I Limited warranty......................................... 83 Appendix J Technical specifications.......................... 85 DECT 6.0 digital technology............... 85 Telephone operating range................ 85 Redefining long range coverage and clarity............................................
Getting started Quick reference guide - handset MENU/SELECT CHARGE indicator Press to show the menu. On when the handset is charging in the charger. While in the menu, press to select an item or save an entry or setting. qCID/-VOLUME Press qCID to show caller ID history (page 50). DIRp/+VOLUME Press DIRp to show directory entries (page 43). Press to scroll down while in menus. Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the left.
Getting started Quick reference guide - handset Main menu Main menu The > symbol highlights a menu item. >ANS. SYSTEM DIRECTORY ANS. SYSTEM (page 55) DIRECTORY (page 38) CALL LOG (page 47) RINGER VOLUME (page 14) RINGER TONE (page 15) KEY TONE (page 15) LCD LANGUAGE (page 15) SET DATE/TIME (page 16) CLR VOICEMAIL (page 17) HOME AREA CODE (page 18) Menu Using menus Press MENU/SELECT to show the main menu. Press qCID or DIRp to scroll through menu items.
Getting started Quick reference guide - telephone base • • menus, press to cancel an operation, back up to the previous menu or exit the menu display. INTERCOM/HANDSET LOCATOR: While phone is idle, press to page all handsets (page 33) or initiate an intercom call (page 35). • FLASH: During a call, press to answer an incoming call when • IN USE • • • Flashes when you have new voicemail.
Getting started Installation You must install and charge the battery before using the telephone. STOP! See pages 8-9 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 10). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Backup batteries installation and use In the event of a power failure, your telephone can still operate with limited functions if there are backup batteries (purchased separately) installed in the telephone base. If a power failure happens during a call on the corded handset, the call continues (at the lowest volume) until you hang up; while a call on the cordless handset or speakerphone disconnects immediately.
Getting started Telephone base installation Install the telephone base as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see page 10 for details. 1. Plug the small end of the AC power adapter into the power jack on the bottom of the telephone base. 7. Plug the large end of the AC power adapter into a power outlet not controlled by a wall switch. 6. Plug the other end of the telephone line cord into a telephone jack or a DSL filter. 2.
Getting started Charger installation Install the charger as shown below. Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation & charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 85 for battery operating times.
Getting started Battery installation & charging CHARGE light Step 3 Charge the handset by placing it face up in the charger. The CHARGE light will be on when charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.
Getting started Installation options The telephone base comes with the mounting bracket already installed for desktop use. If you want to mount your telephone on a wall, move the mounting bracket so the telephone can connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate.
Getting started Installation options 2. Connect the telephone line cord and 3. Place the bundled telephone line power adapter cord to the jacks on cord and power adapter cord into the bottom of the telephone base. the cavity under the telephone Bundle the telephone cord and power base as shown below. Align the adapter cord, and secure them with a mounting studs on the telephone twist tie. Plug the power adapter and outlet plate with the mounting telephone line into the wall outlets. holes on the bracket.
Getting started Installation options Wall-mount to desktop installation To change the telephone base from the wall-mount position to desktop position: 1. Untie the bundled telephone cord and power adapter cord, and make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin. 2. Remove the telephone base from the wall. 3. Push as indicated by arrows in the illustration until the bracket is released, and swing it upward until it clicks into the desktop position.
Getting started Installation options 4. Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base. Plug the power adapter and telephone line into the wall outlets. 5. Remove the corded telephone handset tab, rotate and replace for desktop use.
Telephone settings Handset settings Menu settings Use the feature menu on the handset to customize how >ANS. SYSTEM the handset works. Refer to page 23 to customize how the DIRECTORY telephone base works. 1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press qCID or DIRp to scroll to the feature you want to change. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3. Press MENU/SELECT to select the highlighted item.
Telephone settings Handset settings Ringer tone You can choose one of 10 ringer tones. To select the ringer tone on a cordless handset: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or DIRp to scroll to >RINGER TONE, then press MENU/SELECT. 3. Press qCID or DIRp to sample each ringer tone. 4. Press MENU/SELECT to save your preference and return to the main menu. >RINGER TONE KEY TONE RINGER TONE 1 NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
Telephone settings Handset settings Set date/time The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. Follow the steps below to set the month, day, year and time on a cordless handset. 1.
Telephone settings Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen. HANDSET 1 NEW VOICEMAIL 10:01 AM 1/30 NOTES: 1. This feature does not indicate new answering system messages recorded on your telephone. 2.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Answering system settings (handset only) You must use a handset to turn on or off the answering system, set up the announcement (greeting), and to change the number of rings, remote access code, and message alert tone. 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again. 3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press MENU/SELECT.
Telephone settings Answering system settings (handset only) Outgoing announcement An outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement. You can record an announcement up to 90 seconds. The system does not record any announcement shorter than one second.
Telephone settings Answering system settings (handset only) To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again. 3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press MENU/SELECT. 4. Press qCID or DIRp to scroll to >ANNOUNCEMENT, then press MENU/SELECT, the system announces, “To play, press 2. To record, press 7.” 5. Press 3 to delete your recorded announcement. The system announces “Announcement deleted.
Telephone settings Answering system settings (handset only) Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code on a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again. 3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press MENU/SELECT. 4.
Telephone settings Telephone base settings Menu settings Use the feature menu on the telephone base to customize how the telephone base works. Refer to page 14 to customize how a handset works. 1. Press MENU/SELECT in idle mode (when the phone is not in use) to enter the main menu. 2. Use qCID or DIRp to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3. Press MENU/SELECT to select the highlighted item.
Telephone settings Telephone base settings Ringer tone This feature allows you to choose one of 10 ringer tones. To choose a ringer tone on the telephone base: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or DIRp to scroll to the >RINGER TONE menu, then press MENU/SELECT. 3. Press qCID or DIRp to sample each ringer tone. 4. Press MENU/SELECT to save your preference and return to the main menu.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. Follow the steps below to set the month, day, year and time on the telephone base. 1.
Telephone settings Telephone base settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, icon appears on the handset screen, and NEW VOICEMAIL appears on the screen of the telephone base. BASE NEW VOICEMAIL MSG # 1 10:01 AM 11/20 NEW NOTES: 1.
Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone operation Making, answering, and ending calls Making a call Using a cordless handset: • Press PHONE/FLASH or SPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). Elapsed time PHONE NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time. Using the telephone base: • Lift the corded handset or press SPEAKER on the telephone base, then enter the telephone number.
Telephone operation Telephone operation Temporary ringer silencing Press OFF/CLEAR or MUTE/DELETE on a cordless handset, or press MUTE on the telephone base when there is a call to silence the ringer temporarily on that handset or the telephone base only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.
Telephone operation Handset operation Last number redial Using a cordless handset: • To display the most recently called number (up to 30 digits), REDIAL press REDIAL/PAUSE. 555-1234 • To view up to five recently called numbers, press REDIAL/PAUSE then qCID or DIRp, or press REDIAL/PAUSE repeatedly. The handset beeps twice at the beginning and at the end of the list. Press OFF/CLEAR to exit. To redial a number: • To dial the displayed number, press PHONE/FLASH or SPEAKER.
Telephone operation Options while on calls Volume control On a cordless handset: While on a call, press VOLUME-/qCID to decrease or press VOLUME+/DIRp to increase the listening volume. On the telephone base: While on a call, press VOLUME qp to increase or decrease the listening volume. NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches the minimum or maximum setting, you hear two beeps.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history, or redial memory while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history, or redial list. To access the directory while on a call: Using a cordless handset: >DIRECTORY 1. Press MENU/SELECT. CALL LOG 2.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press INTERCOM/HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds. INTERCOM TO: appears on the screen for five seconds before the paging tone is sent to all handsets.
Multiple handset use Intercom Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model AT&T CL80109) for this telephone base. You can register up to 12 handsets to the telephone base. The first nine handsets that you register are named Handsets 1-9. Use the handset number to initiate intercom and transfer calls.
Multiple handset use Intercom 4. When two cordless handsets are on an intercom call, you can use a maximum of two cordless handsets and the telephone base for an outside call; when a cordless handset and the telephone base are on an intercom call, you can only use a maximum of two cordless handsets for an outside call. Using the telephone base: You can initiate an intercom call at the telephone base with any system handset. 1.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to the telephone base or a cordless system handset. Using a cordless handset: 1. During a call, press INT. INTERCOM TO: • If you have a single handset system, the outside call is put on hold and your handset screen shows CALLING BASE. The telephone base rings and its screen shows HANDSET X IS CALLING.
Multiple handset use Call transfer using intercom OFF/CLEAR, or • The other person can end the intercom call by pressing by placing the other handset back in the charger. The outside call continues with the original system handset. Using the telephone base: 1. During a call, press INTERCOM/HANDSET LOCATOR. • If you have a single handset system, the telephone base’s screen shows CALLING HANDSET. The handset screen shows BASE IS CALLING.
Directory About the directory Shared directory The directory is in the telephone base and is common for all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one party can review the directory at a time. If another party tries to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.
Directory Create directory entries To create a new directory entry Using a cordless handset: 1. Press MENU/SELECT in idle mode to enter the main menu. >DIRECTORY 2. Press qCID or DIRp to scroll to >DIRECTORY, then press CALL LOG MENU/SELECT. 3. Press qCID or DIRp to highlight STORE. 4. Press MENU/SELECT. >REVIEW 5. Enter the telephone number when prompted. STORE • Use the dial pad to enter up to 30 digits. – Press qCID or DIRp to move the cursor to the left or right.
Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). ENTER NAME Each time you press a key, the character on that key Robert Brown_ appears. Additional key presses produce other characters on that key. See the chart below. – Press qCID or DIRp to move the cursor to the left or right. – Press MUTE/DELETE to erase letters. – Press and hold MUTE/DELETE to erase all letters. – Press # to add a space.
Directory Create directory entries Using the telephone base: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press MENU/SELECT again to enter the >DIRECTORY. >DIRECTORY 3. Press qCID or DIRp to highlight STORE. CALL LOG -4. Press MENU/SELECT. 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits. >REVIEW STORE – Press qCID or DIRp to move the cursor to the left or right. – Press X DELETE to erase digits.
Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 ENTER NAME characters). Each time you press a key, the Robert Brown_ character on that key appears. Additional -key presses produce other characters on that key. See the chart below. – Press qCID or DIRp to move the cursor to the left or right. – Press X DELETE to erase letters. – Press and hold X DELETE to erase all letters. – Press # to add a space.
Directory Review directory To review directory entries Using a cordless handset: 1. Press DIRp when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -ORYou can also show the first entry in the directory by pressing MENU/SELECT when in idle mode, then press qCID or DIRp to scroll to >DIRECTORY, then press MENU/SELECT twice. 2. Press qCID or DIRp to browse through the directory. Entries appear alphabetically by the first letter in the name.
Directory Search directory To search by name Follow the steps below to search for directory entries on a cordless handset or the telephone base. 1. Press DIRp in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2. When a name entry appears, press the dial pad keys (2-9) to start a name search.
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (pages 43-44) to show an entry. Display dial To dial a displayed number from the directory, • Press PHONE/FLASH or SPEAKER on a cordless handset. -OR• Press DISP DIAL or SPEAKER on the telephone base, or lift the corded handset.
Directory To dial, delete or edit entries Using the telephone base: 1. Press MENU/SELECT to modify the entry. You will be Andrew prompted to EDIT NUMBER. 888-490-2005 -• Press the dial pad keys to add digits. • Press X DELETE to erase digits. EDIT NUMBER • Press and hold X DELETE to erase all digits. 888-883-2445_ • Press qCID or DIRp to move the cursor to the -left or right. • Press and hold REDIAL/PAUSE to add a three- EDIT NAME second pause if desired (a p appears).
Caller ID About caller ID This product supports caller ID services that most telephone service companies provide. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is shared by the telephone base and all system handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history.
Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number you see on your caller ID is in the format from the phone company. The phone company usually delivers ten-digit phone numbers (area code plus phone number).
Caller ID Caller ID operation To review the caller ID history Using a cordless handset: 1. When a handset is in idle mode, press qCID to review the caller ID history in reverse chronological order starting with the most recent call. -ORYou can also review the caller ID history by pressing MENU/SELECT, then press qCID or DIRp to scroll to >CALL LOG, then press MENU/SELECT twice to REVIEW. 2. Press qCID or DIRp to scroll through the list. 3. Press OFF/CLEAR to exit the caller ID history.
Caller ID Caller ID operation Dial a call log entry Using a cordless handset: 1. When in the call log, press qCID or DIRp to browse. 2. Press PHONE/FLASH or SPEAKER to dial the entry. Using the telephone base: 1. When in the call log, press qCID or DIRp to browse. 2. Press SPEAKER or DISP DIAL, or lift the corded handset to dial the entry. Delete entries Using a cordless handset: • Press MUTE/DELETE to delete the shown entry from the caller ID history.
Caller ID Caller ID operation Save a call log entry to the directory Using a cordless handset: 1. When in the call log, press qCID or DIRp to browse. 2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press MUTE/DELETE to backspace and erase a digit. • Press and hold MUTE/DELETE to erase the entire entry. • Press qCID or DIRp to move the cursor to the left or right. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 4.
Caller ID Caller ID operation 5. Press MENU/SELECT when done and the handset shows SAVED. • If the entry is already saved in the directory, the handset shows ALREADY SAVED. • If there is no caller ID information, the handset shows UNABLE TO SAVE. NOTES: 1. You might need to change how a caller ID number is dialed if the entry does not appear in the correct format.
Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Voice prompts The system provides voice prompts to guide you through remote access and recording outgoing announcements. New message indication The message counter on the telephone base flashes and shows on the handset when there are new answering system messages. If the new message alert tone is turned on (page 22), the telephone base beeps every 10 seconds when there are unreviewed messages.
Answering system Message playback If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. After the last message, you hear, “End of messages.” If the system has less than five minutes of recording time left, you hear the remaining time.
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: • Press VOLUME pq to adjust the message playback volume. • Press SKIP to skip to the next message. • Press REPEAT to repeat the message. Press twice to hear the previous message. • Press X DELETE to delete the message. • Press PLAY/STOP to stop the playback.
Answering system Recording & playing memos Memos are messages you record at a handset. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again. 3. Press qCID or DIRp to select >RECORD MEMO, then press MENU/SELECT. The system announces, “Record after the tone.
Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. BASE Message counter MSG# 1 10:01 AM 11/23 Message counter displays 0 No messages. 0 (flashing) You need to set the clock (pages 16 & 25). 1-99 Total number of old messages and memos, or message number currently playing during old message playback. 1-99 (flashing) Total number of messages and memos.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 22 to change it). The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them. 3.
Answering system Remote access NOTES: 1. If you do not enter a valid remote access code, the system answers the call automatically. 2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. 3. If you want to delete all the old messages remotely, press 3 twice in remote standby mode. 4.
Appendix A Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in the charger to recharge. SPEAKERPHONE - the speakerphone is in use. ANS ON AM 10:01 NEW MSG # MUTE 1/2 Ringer off - the handset ringer is off. NEW VOICEMAIL - there are new voicemail from the telephone service provider. ANS ON Answering system is on. Message - new message in the answering system. NEW Missed and unreviewed calls.
Appendix B Handset and telephone base display screen messages Screen display messages ALREADY SAVED The telephone number you have entered is already in the directory. CALL LOG EMPTY You are trying to reach an empty caller ID history. CALL TRANSFERED You are transferring an outside call to another cordless handset or the telephone base. CALLING The handset is calling the other handset (for intercom calls).
Appendix B Handset and telephone base display screen messages Screen display messages NO SIGNAL, CALL ENDED The handset is out of range while on a call. NOT AVAILABLE Someone else is already using the directory or caller ID history. AT THIS TIME OTHER HANDSET IS CALLING The other handset is calling. (For system with two handsets) OUTSIDE CALL You are on the external call during call transfer. ** PAGING ** The telephone base is paging handset(s). PHONE The handset is in use.
Appendix C Expansion handset Your new AT&T CL84109/CL84209/CL84309 telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T CL80109, available separately) to your telephone system, you must register each device with the telephone base before use. To register a new handset, see page 67. The handset with the CL84109 comes as HANDSET.
Appendix C Expansion handset Adding and registering handsets (optional) Handsets purchased separately (AT&T CL80109) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on the screen. New handsets may need to be charged without interruption for at least 10 minutes before registering to the telephone base. NOT REGISTERED To register a handset to your telephone base 1.
Appendix C Expansion handset Deregistering a handset You may need to deregister your handsets if: You have twelve registered handsets and need to replace a handset. -ORYou wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then re-register each handset you wish to use, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. To deregister all handsets 1.
Appendix D Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
Appendix D Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. • If the other phones in your home are having the same problem, contact your telephone service provider (charges might apply). My cordless handset isn’t performing normally.
Appendix D Troubleshooting CONNECTING... appears on my cordless handset. • Ensure you plug the telephone base in properly and the power is on. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
Appendix D Troubleshooting • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones. • Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.
Appendix D Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not off. Refer to the section on ringer selection in this user’s manual. • Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours.
Appendix D Troubleshooting • If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone base to a higher location. The phone might have better reception when installed in a high area.
Appendix D Troubleshooting • Both you and your caller’s telephone companies must use caller ID compatible equipment. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.
Appendix D Troubleshooting I have difficulty hearing messages. • Press VOLUMEp to increase speaker volume on the telephone base. • Press DIRp/+VOLUME to increase the listening volume on a handset. The answering system does not answer after correct number of rings. • Make sure that the answering system is on (page 19 or 55). When the answering system is on, ANS ON should show on the handset and the ANS ON/OFF button should be lit on the telephone base.
Appendix D Troubleshooting • There may be interference on the phone line you are using. Press the dial pad keys firmly. The answering system does not record messages. • Make sure answering system is on (page �� 19 or 55)��. When the answering system is on, ANS ON should show on the handset and the ANS ON/OFF button should be lit on the telephone base. • When the answering machine memory is full, it does not record new messages until some old messages are deleted.
Appendix E Maintenance Taking care of your telephone • • • • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Do not use a telephone in the vicinity of a gas leak.
Appendix F Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix G FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix H FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix I Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT controls and features may save you a service call.
Appendix J Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F Telephone base voltage 96 — 130 Vrms 0°C — 50°C (AC voltage, 60Hz) Telephone base voltage 6VDC @400mA (AC adapter output) Handset voltage 2.4 — 3.
Index A E AC adapter, 6 Alert, 63 Alert tones, 63 Announcement, 20 delete outgoing announcement, 21 play current announcement, 20 record a new announcement, 20 Answering calls, 28 Auto off, 29 Elapsed time, 28 Ending calls, 29 Expansion handset, 66 F Flash (switch hook flash), 31 H Handset, deregistration, 68 expansion, 66 key tone, 15 language, 15 locator, 33 quick reference guide, 1 registration, 67 ringer tone, 15 ringer volume, 14 screen display message, 64, 65 settings, 14 voicemail indicator, 17,
Index N V Names, enter into directory, 40, 42 search for, 44 Number of rings, 21 Visual message waiting indicator, 17, 26 Voicemail, 17, 26 Voice prompts, 56 Volume control, 14 base ringer, 23, 56 handset ringer, 14 listening ringer, 31 on a call, 31 O On-hook dialing, 28 Outgoing announcement, 20 P W Paging tone, 33 Phonebook, see Directory, 38 Power adapter, 6, 7 Predialing, 28 Wall-mount installation, 10 Warranty, 83 Q Quick reference guide, 1 R Receiving calls, 28 Recharging, 9 Redial, 30 Regi
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Fold here. Action Remote command Play all messages................... Play new messages................ Delete the message............... Delete all old messages...... Repeat or go back.................. Stop................................................
www.telephones.att.com ClearspeakTM is a trademark of Advanced American Telephones. © 2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 7 AT&T 09/09.
