User Manual

Appendix
144
PB
Troubleshooting
Incomplete messages.
 If a caller leaves a very long message, part of it may be lost when

time you have set.
 If the caller pauses for longer than seven seconds, the system
stops recording and disconnects the call.
 If the system’s memory becomes full during a message, the
system stops recording and disconnects the call.
 
and disconnect the call.
Diculty hearing messages.
 Press VOLUME+ to increase the telephone base speaker
volume.
 Press DIR/VOLUME to adjust the message playback volume
on a handset.
System does not answer aer the correct number of rings.
• Make sure that the answering system is on. ANS ON should
show on the handset and the /ANS ON/OFF light on the
telephone base should be on.
• If toll saver is activated, the number of rings changes to two
when you have new messages stored (page 109).
• If the memory is full or the system is off, the system will answer
after ten rings.
 
system used by your telephone service provider.
 If you subscribe to voicemail service, change the number of rings
so that your answering system answers before your voicemail
(page 109). To determine how many rings activate your
voicemail, contact your telephone service provider.
 If there is a fax machine connected to the same telephone line,
try disconnecting the fax machine. If that solves the problem,
consult your fax machine documentation for information on
compatibility with answering systems.