User’s manual CL81109/CL81209/ CL81219/CL81309 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 51-52 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide CL81109/CL81209/ CL81219/CL81309 DECT 6.0 cordless telephone with caller ID/ call waiting CL81109/CL81209/ CL81219/CL81309 DECT 6.
User’s manual CL81109/CL81209/ CL81219/CL81309 DECT 6.0 cordless telephone with caller ID/ call waiting Table of contents Getting started Quick reference guide - handset........... 1 Quick reference guide - telephone base.................................................................. 3 Installation........................................................ 4 Telephone base installation..................... 5 Charger installation...................................... 6 Battery installation & charging..
To delete an entry.................................. 29 To edit an entry....................................... 29 Caller ID About caller ID............................................ 30 Information about caller ID with call waiting.......................................................... 30 Caller ID history.......................................... 31 How the caller ID history (call log) works............................................................. 31 Memory match..................................
Getting started Quick reference guide - handset CHARGE indicator MENU/SELECT On when the handset is charging in the telephone base or charger. Press to show the menu. While in the menu, press to select an item or save an entry or setting. qCID/-VOLUME Press qCID to display caller ID history (page 33). DIRp/+VOLUME Press DIRp to show directory entries (page 27). Press to scroll down while in menus. Press to scroll up while in menus.
Getting started Quick reference guide - handset Main menu Main menu The > symbol highlights a menu item. DIRECTORY (page 24) CALL LOG (page 30) RINGER VOLUME (page 11) RINGER TONE (page 12) KEY TONE (page 12) LCD LANGUAGE (page 12) SET DATE/TIME (page 13) CLR VOICEMAIL (page 14) HOME AREA CODE (page 15) >DIRECTORY CALL LOG Menu Using menus Press MENU/SELECT to show the first menu item, DIRECTORY. Press qCID or DIRp to scroll through menu items.
Getting started Quick reference guide - telephone base IN USE indicator VOICEMAIL indicator On when the handset is in use or when you are registering a handset. Flashes when you have new voicemail. Voicemail service is offered by your telephone service provider (page 14). Flashes when another telephone is in use on the same line, or when you are deregistering handset(s) from the telephone base. HANDSET LOCATOR Flashes quickly when there is an incoming call.
Getting started Installation You must install and charge the battery before using the telephone. STOP! See pages 7-8 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base installation Install the telephone base as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting installation, see page 9 for details. 1. Plug the small end of the power adapter into the power jack on the bottom of the telephone base. 2. Route the power adapter cord through the slot. 3. Plug one end of the telephone line cord into the telephone jack on the bottom of the telephone base. 7. Raise the antenna. 4.
Getting started Charger installation Install the charger as shown below. Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation & charging Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 58 for battery operating times.
Getting started Battery installation & charging Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light is on when charging.
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate. Tabletop to wall installation 1. Position the telephone base as shown below.
Getting started Installation options 3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. 4. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie. 3. 4. Wall to tabletop installation 1.
Handset settings Telephone settings MENU settings Use the menus to change the telephone’s settings. 1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press qCID or DIRp to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3. Press MENU/SELECT to select the highlighted item.
Handset settings Telephone settings Ringer tone You can choose one of 10 ringer tones. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or DIRp to scroll to >RINGER TONE, then press MENU/SELECT. 3. Press qCID or DIRp to sample each ringer tone. 4. Press MENU/SELECT to save your preference and return to the main menu. >RINGER TONE KEY TONE RINGER TONE 1 NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
Handset settings Telephone settings If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Set date/time Follow the steps below to set the month, day, year and time. 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. >SET DATE/TIME 2. Press qCID or DIRp to scroll to >SET DATE/TIME, then CLR VOICEMAIL press MENU/SELECT. 3.
Handset settings Telephone settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen.
Handset settings Telephone settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone operation Making, answering, and ending calls Making a call To make a call: • Press PHONE/FLASH or SPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). Elapsed time PHONE 0:00:30 NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time. On-hook dialing (predialing) Enter the telephone number, then press PHONE/FLASH or SPEAKER to dial.
Telephone operation Handset operation Speakerphone During a call, press SPEAKER to switch between hands-free speakerphone and normal handset use. Press OFF/CLEAR to hang up. SPEAKER 0:00:30 NOTES: 1. 2. 3. If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for the SPEAKER button. The speakerphone uses more power than the normal handset.
Telephone operation Options while on calls Volume control While on a call, press VOLUME-/qCID to decrease or press VOLUME+/DIRp to increase the listening volume. VOLUME-/qCID or VOLUME+/DIRp NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches the minimum or maximum setting, you hear two beeps. Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, caller ID history or redial list. To access the directory while on a call: 1. Press MENU/SELECT twice. 2. Press qCID or DIRp to scroll to the desired number. 3.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handset. To start the paging tone: • Press HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/CLEAR or MUTE/DELETE on a handset, the ringer of the handset is off, but the page tone does not stop. To stop the paging tone: • Press PHONE/FLASH, SPEAKER, or any dial pad key (0-9, *, or #) on the handset(s).
Multiple handset use Intercom Use the intercom feature for conversations between handsets. This feature is not available for model CL81109 unless you have purchased additional handsets (CL80109). You can buy additional expansion handsets (model AT&T CL80109) for this telephone base. You can register up to 12 handsets to the telephone base. The first nine handsets that you register are named Handsets 1-9. Use the handset number to initiate intercom and transfer calls.
Multiple handset use Intercom Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. • To answer the call, press PHONE/FLASH. The intercom call ends automatically. • To end the intercom call without canceling the incoming call, press OFF/CLEAR.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. This feature is not available for model CL81109 unless you have purchased additional handsets (CL80109). 1. During a call, press INT. • If you have a two-handset system, the outside call is put on hold and your handset screen shows CALLING OTHER HANDSET. The other handset rings and its screen shows OTHER HANDSET IS CALLING.
Directory About the directory Shared directory The directory is in the telephone base and is common for all handsets. Changes made to the directory from any handset apply to all. Robert Brown 888-883-2445 NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.
Directory Create directory entries To create a new directory entry 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press MENU/SELECT again to enter >DIRECTORY. >DIRECTORY 3. Press qCID or DIRp to highlight STORE. CALL LOG 4. Press MENU/SELECT. 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits. >REVIEW – Press qCID or DIRp to move the cursor to STORE the left or right. – Press MUTE/DELETE to erase digits.
Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). ENTER NAME Each time you press a key, the character on that key Robert Brown_ appears. Additional key presses produce other characters on that key. See the chart below. – Press qCID or DIRp to move the cursor to the left or right. – Press MUTE/DELETE to erase characters. – Press and hold Number key to erase all characters.
Directory Review directory To review directory entries 1. Press DIRp when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -ORYou can also show the first entry in the directory by pressing MENU/SELECT when in idle mode, then press MENU/SELECT twice. 2. Press qCID or DIRp to browse through the directory. Entries appear alphabetically by the first letter in the name.
Directory Search directory To search by name 1. Press DIRp in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2. When a name entry appears, press the dial pad keys (2-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory beginning with that letter. 3.
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (pages 27-28) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/FLASH or SPEAKER. To delete an entry When a directory entry appears, press MUTE/DELETE to delete the displayed entry from the directory. You cannot retrieve a deleted entry.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone company after the first CHRISTINE SMITH or second ring. Caller ID allows you to see the name, number, 888-722-7702 date, and time of calls.
Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets.
Caller ID Caller ID history Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number you see on your caller ID is in the format from the phone company. The phone company usually delivers ten-digit phone numbers (area code plus phone number).
Caller ID Caller ID history To review the caller ID history 1. When a handset is in idle mode, press qCID to review the caller ID history in reverse chronological order starting with the most recent call. -ORYou can also review the caller ID history by pressing MENU/SELECT, then press qCID or DIRp to scroll to >CALL LOG, then press MENU/SELECT twice to REVIEW. 2. Press qCID or DIRp to scroll through the list. 3. Press OFF/CLEAR to exit the caller ID history.
Caller ID Caller ID history Dial a call log entry 1. When in the call log, press qCID or DIRp to browse. 2. Press PHONE/FLASH or SPEAKER to dial the entry. Delete entries • Press MUTE/DELETE to delete the shown entry from the caller ID history. • Follow the steps below to delete all caller ID history. 1. Press MENU/SELECT when in idle mode 2. Press qCID or DIRp to scroll to >CALL LOG, then press MENU/SELECT. 3. Press qCID or DIRp to scroll to >DEL ALL CALLS, then press MENU/SELECT. 4.
Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.
Appendix A Alert tones and lights Screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in telephone base or charger to recharge. SPEAKERPHONE - the speakerphone is in use. NEW AM 10:01 MUTE 11/23 Ringer off - the handset ringer is off. NEW VOICEMAIL - there are new voicemail from the telephone service provider. NEW Missed and unreviewed calls. MUTE Microphone is off.
Appendix B Handset display screen messages Screen display messages ALREADY SAVED The telephone number you have entered is already in the directory. CALL LOG EMPTY You are trying to reach an empty caller ID history. CALL TRANSFERED You are transferring an outside call from one handset to another handset. CALLING The handset is calling the other handset (for intercom calls). HANDSET X (For systems with three or more handsets) CALLING The handset is calling the other handset (for intercom calls).
Appendix B Handset display screen messages Screen display messages LOW BATTERY You should charge the battery. MICROPHONE ON Mute is off so the other party can hear your voice. XX MISSED CALLS There are new calls in the caller ID history. MUTED The microphone is off. NEW VOICEMAIL There are new voicemail messages. NO LINE There is no telephone line connection. NO SIGNAL, CALL ENDED The handset is out of range while on a call.
Appendix C Expansion handset Your new AT&T CL81109/CL81209/CL81219/CL81309 telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T CL80109, available separately) to your telephone system, you must register each device with the telephone base before use. To register a new handset, see page 40. The handset with the CL81109 comes as HANDSET.
Appendix C Expansion handset Adding and registering handsets (optional) Handsets purchased separately (AT&T CL80109) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on the screen. New handsets may need to be charged without interruption for at least 30 minutes before registering to the telephone base. To register a handset to your telephone base 1.
Appendix C Expansion handset Deregistering a handset You can deregister handsets. You may need to deregister your handsets if: You have twelve registered handsets and need to replace a handset. -ORYou wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then re-register each handset you wish to use. Please read carefully through all the instructions on this page before beginning the deregistration process. To deregister all handsets 1.
Appendix D Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
Appendix D Troubleshooting I cannot dial out. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset might take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly.
Appendix D Troubleshooting 3. Place the unregistered handset into telephone base or charger. Refer to the handset registration section on page 40 for details. The handset screen shows PRESS HNDST LOC 4 SEC ON BASE and the handset is out of the telephone base or charger. Unplug the battery from the handset and plug it back in (page 7). The screen should now show NOT REGISTERED and you can follow the registration instructions on page 40. CONNECTING... appears on my cordless handset.
Appendix D Troubleshooting • If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows LOW BATTERY, refer to the table on page 7 for details. • You might need to purchase a new battery. Please refer to Battery installation & charging in this user’s manual on pages 7-8. I get noise, static, or weak signals even when I’m near the telephone base.
Appendix D Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. My cordless handset does not ring when I receive a call.
Appendix D Troubleshooting • Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord might be malfunctioning. Try installing a new line cord. My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone.
Appendix D Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment.
Appendix E Troubleshooting I subscribe to a non-traditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your non-traditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Appendix E Maintenance Taking care of your telephone • • • • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Do not use a telephone in the vicinity of a gas leak.
Appendix F Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix G FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix G FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
Appendix H FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix I Limited warranty • • PRODUCT returned without valid proof of purchase (see item 6 below); or Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.
Appendix J Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F Telephone base voltage 96 — 130 Vrms 0°C — 50°C (AC voltage, 60Hz) Telephone base voltage 6VAC @300mA (AC adapter output) Handset voltage 2.4 — 3.
Index A Alert, 36 Alert tones, 36 Answering calls, 16 Auto off, 16 E Elapsed time, 16 Ending calls, 16 Expansion handset, 39 F Flash (switch hook flash), 18 B Battery charging, 8 Battery installation, 7 H Handset, deregistration, 41 expansion, 39 key tone, 12 language, 12 locator, 20 quick reference guide, 1 registration, 40 ringer tone, 12 ringer volume, 11 screen display message, 37 settings, 11 speakerphone, 17 status icons, 36 temporary ringer silencing, 16 voicemail indicator, 14 C Caller ID (CID),
Index Limited warranty, 56 Time, setting, 13 Troubleshooting, 42 M Maintenance, 50 Making call, 16 Memory match, 32 Mute, 18 V Visual message waiting indicator, 14 Voicemail, 14 Volume control, 11 N Names, enter into directory, 26 search for, 28 W Wall-mount installation, 9 Warranty, 56 O On-hook dialing, 16 P Paging tone, 20 Power adapter, 5, 6 Predialing, 16 Q Quick reference guide, 1 R Receiving calls, 16 Recharging, 8 Redial, 17 Registration, 40 Ringer silencing, 16 Ring tone options, 12 S Safety
www.telephones.att.com © 2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 6 AT&T 12/09.
