User manual
Table Of Contents
81
I am unable to make outgoing calls.
•Make sure the number you have dialed is correct and valid, and that you
have pressed the Call/Answer key.
•For international calls, check the country and area codes.
•Make sure your phone is connected to a network, and the network is not
overloaded or unavailable.
•Check your subscription status with your service provider (credit, SIM card is
valid, etc.).
•Make sure you have not barred outgoing calls.
•Make sure that your phone is not in airplane mode.
I am unable to receive incoming calls.
•Make sure your phone is switched on and connected to a network (check
for overloaded or unavailable network).
•Check your subscription status with your service provider (credit, SIM card is
valid, etc.).
•Make sure you have not forwarded incoming calls.
•Make sure that you have not barred certain calls.
•Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is received.
•Check that you have subscribed to this service with your service provider.
•Your caller has concealed his/her name or number.
I cannot find my contacts.
•Make sure your SIM card is not broken.
•Make sure your SIM card is inserted properly.
•Import all contacts stored in SIM card to phone.