User manual

92
• Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a
call is received.
• Check that you have subscribed to this service with your service provider.
• Your caller has concealed his/her name or number.
I cannot nd my contacts.
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor.
• You can adjust the volume during a call by pressing up or down on the
Volume button.
• Check the network strength.
• Make sure that the receiver, connector or speaker on your phone is clean.
I am unable to use the features described in the
manual.
• Check with your service provider to make sure that your subscription
includes this service.
• Make sure this feature does not require an accessory.