User manual

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My phone cannot charge properly.
• Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 12 minutes to display the
battery charger indicator on the internal screen.
• Make sure charging is carried out under normal conditions 0°C (32°F) to
4 5°C (113°F).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service”
is displayed.
• Try connecting in another location.
• Verify the network coverage with your service provider.
• Check with your service provider that your SIM card is valid.
• Try selecting the available network(s) manually.
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet.
• Check that the IMEI number (press *#06#) is the same as the one printed
on your warranty card or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone’s Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.