User guide

High Availability Backup & Restore Strategy CentreVu CMS R3V8 High Availability User Guide
High Availability Backup Strategy 4-2
Synchronizing
after an
unscheduled
outage of the
Secondary CMS
server
4
If you encounter an unscheduled outage of the Secondary CMS server,
perform the procedures below to resynchronize it with the data in the
Primary CMS server.
1. After the Secondary CMS server is back up and running, do a full
maintenance backup of the Primary CMS server.
2. Put the Secondary CMS server in single-user mode. (See
CentreVu® CMS Administration manual.)
3. On the Secondary CMS server, restore both the ACD-specific and
CMS Administration data from the Primary CMS server full
maintenance backup (only if you made administration changes on
the Primary CMS server while the Secondary was down).
4. Put the Secondary CMS server in multi-user mode.
5. Restore the specific start/stop and time/date historical data to the
Secondary CMS server to recover the needed data.
Note:
The correct format for the dates specified for the historical data
restore is: mm/dd/yy