User guide

User Scenarios

CentreVu

CMS R3V8 High Availability User Guide

3-5

Method 2: Synchronizing dictionary changes by backup and restore

of specific tables:

Dictionary synonyms and Dictionary agent groups can also be duplicated

using the specific table backup and restore process shown below. The

specific table backup and restore process

takes less time

than using the

ACD Specific Administration data backup described above. Using the

process described below, you will manually synchronize the two CMS

servers using the specific table backup and restore process.

Dictionary Synonyms

1. Update Dictionary synonyms on the Primary CMS server.

2. Perform specific table backup for the Synonyms table on the

Primary CMS server. To select specific tables for backup, use the

following procedure:

a. open the CMS main menu and select Maintenance >

Backup Data.

b. In the Maintenance: Backup data window, select the

Specific tables option; all other data options must be de-

selected.

c. Press Enter to access the action list in the upper right corner of

the window, move the cursor to the Select tables option and

press Enter once again.

d. Select the synonyms and then press Enter to access the Action

List in the top right corner of the screen.

e. From the action list, select the

Modify option, then the Run

option.

3. Perform specific table restore for the Synonyms table on the

Secondary CMS server. To select specific tables for backup, use the