Troubleshooting guide

36 Avaya CMS Supervisor Report Designer
Sorting data group items
To sort the data group items, select the Item Heading column or the Data Item column.
All data group items are sorted alphabetically.
Moving data group items from one box to another
To move data group items from the Available Data Items box to the Selected Data Items
box and vice versa, do the following tasks:
Tip:
Tip: You can also double-click an item to move it into the other box.
About removing items
Consider the following when removing items:
● If you remove a calculation from the Available Data Items box, you will have to back up
to the Select a Data Group page and reselect the data group to have the calculation
appear in the list again.
● When you remove one or more data group items, ensuing data group items are shifted
up accordingly.
● If you remove all the data group items in the Selected Data Items box, Report Wizard
disables Next, and you cannot move to the next page of the wizard. You must leave one
or more data group items listed in the Select Data Items box.
To move Then
From the Available Data Items
box to the Selected Data Items
box
Select one or more data items in
the Available Data Items box,
and select the right arrow.
From the Selected Data Items
box to the Available Data Items
box
Select one or more data items in
the Selected Data Items box,
and select the left arrow.