Troubleshooting guide

18 Avaya CMS Supervisor Report Designer
About the Report Wizard
This section includes the following topics:
● What is Report Wizard? on page 18
● Report Wizard and Report Designer on page 18
● Facts about Report Wizard on page 18
● Report Wizard command buttons on page 19
What is Report Wizard?
Report Wizard is a supplement to Report Designer and is available only if you have
purchased Report Designer. The Report Wizard feature delivers user assistance, by way
of a wizard, to quickly and easily generate new customized reports. The wizard provides
instructional help that guides you through a series of tasks that create a new customized
report.
Report Wizard and Report Designer
All reports created with Report Wizard have the same designation and accessibility as
those created in Report Designer.Thus, reports created by Report Wizard are referred to
as Report Designer reports. This means that reports created by Report Wizard will be
accessible only by Avaya Call Management System (CMS) Supervisor users.
Facts about Report Wizard
The following list provides general facts about Report Wizard:
● Report Wizard can access all database items and standard calculations.
Although you can access all database items and standard calculations, you cannot
create new calculations or link fields together with math functions by way of the Report
Wizard. However, Report Designer allows you to create new calculations and link
fields together with math functions for reports that you create in the Report Wizard.
● Report Wizard can create a report with charts and tables.
With the Report Wizard you will be able to create a report that contains the following
representations: