Troubleshooting guide

144 Avaya CMS Supervisor Report Designer
Inserting an ACD Name field
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Important:
!
Important:
Important: Do not position the field over any tables or charts because the table or chart
will be displayed over the field so that the field will not be visible.
To insert the name of the ACD for which the report was run:
1. Select Field from the Insert menu.
The Field Assistant wizard is displayed.
2. Highlight ACD Name in the Types box.
3. Select Done.
The ACD name field is placed in the upper-left corner of the report.
4. Select the item and drag-and-drop it to the location where you want it displayed in the
report.