Troubleshooting guide

February 2006 143
Using the Field Assistant window
To use the Field Assistant window:
1. Select Field from the Insert menu.
The Field Assistant Select a field type window is displayed.
2. Select an item from the Types list.
Note:
Note: The Report Data Start Time type is available only with an Integrated
Report.
3. Do one of the following tasks:
4. Select Done.
The field is inserted in the upper-left corner of the report.
If you highlighted … Then …
ACD Name, Report Data Start Time, or
Time Report Run
Go to Step 4.
Data Item Select Next.
Go to the Field Assistant: Select a query
and associated data item for this field
window.
Input Value Select Next.
Go to the Field Assistant: Select an input
for your field window.