Troubleshooting guide

February 2006 127
11. Do one of the following tasks:
12. Select Next.
A Query Assistant window is displayed. On this window, you can choose the input
item that will be used for the query.
13. Highlight the inputs you want to use as criteria for the query. You can create a new
input by selecting New Input, that takes you to the Edit Inputs assistant.
Only the inputs that apply to the table you selected for this query are displayed.
14. Select Next.
A Query Assistant window is displayed. On the Query Assistant: Select the input
used to indicate the agent or split/skill for this query window, you can choose the
input item that will be used for the query.
15. In the Name text box, enter the name that you want to assign to the query you created.
16. Select Done.
If you selected Then
Select Start Time
Now
Define the time that the integrated data will always begin
accumulating for this report.
Input Start Time A Start Time field will be added to the report input window and users
can individually define the time that data will begin accumulating for
the report.