Troubleshooting guide

February 2006 109
8. For the Split/Skill(2) prompt on line 6 of the Inputs table, use the Associated ACD
drop-down list to select ACD(2) as the associated ACD.
9. For the Split/Skill(3) prompt on line 7 of the Inputs table, use the Associated ACD
drop-down list to select ACD(3) as the associated ACD.
10. For the Split/Skill(4) prompt on line 8 of the Inputs table, use the Associated ACD
drop-down list to select ACD(4) as the associated ACD.
The Inputs table will have each split/skill matched to the corresponding ACD:
11. Select OK to save the inputs for this multi-ACD report.