Instruction manual

Understanding call centers
76 Issue 3 July 2001 Send feedback: [e-mail]
Write this vector:
Tip:
Vectors are an optional feature. To see if your company has
vectoring, use
display system-parameters
customer-options
.
To make this vector work correctly, you need to create the
announcement at extension 2340 and assign a voice mailbox to
extension 2000.
CALL VECTOR
Number: 1 Name: sales hunt group
Multimedia? n Lock? n
Basic? y EAS? n G3V4 Enhanced? n ANI/II-Digits? n ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? n CINFO? n BSR? n
01 queue-to split 2 pri m
02 announcement 2340 (“You have reached...”)
03 wait-time 60 sec hearing music
06 messaging split 99 for extension 2000