Instruction manual

Trunk group reports
Issue 3 July 2001
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reports
The Trunk Group Summary report allows you to determine
measurement data such as the trunk group’s total usage, the total
number of calls, and trunk blockage.
If a trunk is out of service, see ‘‘Out-of-service trunks’’ on page
66. It is best to make adjustments to a trunk group only when all
of the trunks are functioning.
For more information on interpreting the reports, refer to
DEFINITY ECS Reports.
Hourly trunk group activity
Trunk Group Hourly reports are used in conjunction with the
Trunk Group Summary report to locate trunk problems. For
example, if the Traffic Group Summary report indicates a traffic
flow problem, run the hourly report to help you locate the
problem.
When you run this report, you first specify the trunk group you
want to monitor on the Trunk Group Measurement screen. Once
you select the trunk group you want to gather data on, the system
starts collecting information on the trunk group activity. The
Trunk Group Hourly report can display up to 24 hours of
information. For example, if you started data collection on
Thursday at noon (12:00) you would have 24-hours of data by
noon (12:00) on Friday.