Instruction manual

Managing vectors and VDNs
52 Issue 3 July 2001 Send feedback: [e-mail]
3. Press ENTER to view the report.
The Event Report (detail) screen appears.
Event Report screen (detail)
Look at the information in the Event Data field to diagnose the
vector event. In this example, there was a problem with:
■ Vector 12, step 5
■ Split 89
Vector Directory Numbers
A Vector Directory Number (VDN) is an extension that directs an
incoming call to a specific vector. This number is a “soft”
extension number not assigned to an equipment location. VDNs
must follow your dial plan.
Let’s create VDN 5011 for our sales department. A call into 5011
routes to vector 11. This vector plays an announcement and
queues calls to the sales department.
!
SECURITY ALERT:
Vector fraud is one of the most common types of toll fraud
because vectors route calls based on the class of restriction
(COR) assigned to the VDN. Refer to
Avaya Security
Handbook
or your Avaya representative for more
information.
EVENTS REPORT
Event Event Event Event First Last Event
Type Description Data 1 Data 2 Occur Occur Cnt
20 Call not queued 12/5 B 09/28/13:43 09/28/13:43 21
541 Not a messaging split Split 89 4C 09/28/13:43 09/28/13:43 136