Instruction manual

Managing vectors and VDNs
42 Issue 3 July 2001 Send feedback: [e-mail]
3. Type your vector steps in the numbered column on the left
of the screen.
Tip:
When you type in your vector steps, the switch
automatically completes some of the vector step
information for you. For example, if you type “q” in a
vector step field, the switch fills in “queue-to.” Also,
additional fields appear when you complete a field and
press
TAB. This makes it very easy to type in your vector
steps.
Now that vector 1 is set up, let’s add a vector step to it to tell the
switch how to handle the calls to our main number.
Putting a call in a queue
Write a vector so that calls that come into the main business
number redirect to a queue.
We’ll use a vector-controlled hunt group for the main number
queue. This hunt group was set up as main split 47. When calls
first arrive, all calls to our main number should be queued as
“pri l” for low priority.
To queue calls, write the following vector (step 2). (Please note,
we started our example on step 2 because step 1 is used later in
this chapter.)
Call Vector screen
CALL VECTOR
Number: 1 Name: main number calls
Multimedia? n Lock? n
Basic? y EAS? n G3V4 Enhanced? n ANI/II-Digits? n ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? n CINFO? n BSR? n
01 _______________
02
queue-to main split 47 pri l
03 _______________
04 _______________
05 _______________