Instruction manual

Contents
Issue 3 July 2001 viSend feedback: [e-mail]
Managing announcements
■ What is an announcement? 19
■ Adding announcements 20
■ Recording announcements 22
■ Deleting announcements 25
■ Backing up your announcements 26
■ VAL Manager 27
Managing hunt groups
■ What are hunt groups? 29
■ Setting up hunt groups 30
Setting up a queue 33
Adding hunt group announcements 35
■ Call distribution methods 37
Managing vectors and VDNs
■ What are vectors? 40
Writing vectors 40
Allowing callers to leave a message 45
Inserting a step 49
Deleting a step 50
Diagnosing a vector problem 51
■ Vector Directory Numbers 52