Instruction manual

Issue 3 July 2001 39Send feedback: [e-mail]
vectors/VDNs
Managing vectors and VDNs
This section provides an introduction to vectors and Vector
Directory Numbers (VDN). It gives you basic instructions for
writing simple vectors.
!
SECURITY ALERT:
Vector fraud is one of the most common types of toll fraud
because vectors route calls based on the class of restriction
(COR) assigned to the VDN. Refer to
Avaya Security
Handbook
or your Avaya representative for more
information.
This section references announcements, hunt groups, queues,
splits, and skills, which are covered in detail in other sections of
this book. You can also find information about these topics in the
DEFINITY ECS Administrator’s Guide and DEFINITY ECS Call
Vectoring/Expert Agent Selection (EAS) Guide.