Instruction manual

Managing hunt groups
36 Issue 3 July 2001 Send feedback: [e-mail]
Hunt Group screen
3. In the First Announcement Extension field, type the
extension of the announcement you want callers to hear.
In our example, type
1234.
4. In the First Announcement Delay (sec) field, type the
number of seconds you want the caller to wait before
hearing the first announcement.
In our example, type
20.
Tip:
If you set the delay announcement interval to 0, calls
automatically connect to the announcement before they
are queued, follow coverage, or connect to an available
agent. This is called a “forced first announcement.”
5. Press ENTER to save your work.
You can use the same announcement for more than one hunt
group. See DEFINITY ECS Administrator’s Guide for more
information on announcements and hunt groups.
HUNT GROUP
Message Center: ________
AUDIX Extension: ____
Message Center AUDIX Name: ______
Primary? _
Calling Party Number to INTUITY AUDIX? _
LWC Reception: _______
AUDIX Name: _______
Messaging Server Name: _______
First Announcement Extension: 1234 Delay (sec): 20
Second Announcement Extension: _____ Delay (sec): __
Recurring? _