Instruction manual

Issue 3 July 2001 29Send feedback: [e-mail]
hunt groups
Managing hunt groups
This section shows you how to set up hunt groups. It explains
how calls to a hunt group are handled and shows you different
call distribution methods.
What are hunt groups?
A hunt group is a group of extensions that receive calls according
to the call distribution method you choose. When a call is made to
a certain phone number, the system connects the call to an
extension in the group.
Use hunt groups when you want more than one person to be able
to answer calls to the same number. For example, set up a hunt
group for:
■ a benefits department within your company
■ a travel reservations service