Instruction manual

Managing trunks
4 Issue 3 July 2001 Send feedback: [e-mail]
Adding trunk groups
Occasionally, your company’s phone requirements change and
you need to add new trunk groups to your system. For example,
maybe your company is expanding and you must have additional
two-way access between your switch and your local phone
company or CO. After doing some research, you decide that you
need to add another CO trunk.
Once you decide that you want to add a new trunk, contact your
vendor. Depending on the type of trunk you want to add, the
vendor may be your local phone company, a long distance
provider, or some other service provider.
When you talk to your vendor, they’ll want to know what kind of
service you want to add. In our example, request CO service.
The vendor should confirm the type of signal you want and
provide you with a circuit identification number for the new
trunk. Be sure to record any vendor-specific ID numbers or
specifications in case you ever have any problems with this trunk.
Tip:
Remember to keep records of any changes you make to the system
for future reference.
Once you’ve ordered your new service and have gathered all the
information associated with the new trunk, you need to configure
the system to recognize the new trunk group.