Instruction manual

Index
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96 Issue 3 July 2001
screens, (continued)
Report Scheduler
, 57, 58
Trunk Group
, 5, 14
Vector Directory Numbers
, 54
security
concerns, xiii
service agreement, extended
, xvii
setting up a queue
, 33
setting, printer parameters
, 55
status line
, xii
system capacity, call center
, 79
T
tandem trunks, 3
testing, call center
, 77
tie trunks
, 3
time of day, vector
, 44
TN2501AP
, 20
TN750C
, 19
toll fraud
, xiii
trunk group
adding, 4
least used report
, 67
night service
, 13
reports
, 64
status report
, 67
summary report
, 64
trunks
CAMA, 2
CO
, 2
CPE
, 2
DID
, 2
DIOD
, 2
DMI-BOS
, 2
FX
, 2
trunks, (continued)
ISDN-BRI, 3
ISDN-PRI
, 3
RLT
, 3
tandem
, 3
tie
, 3
WATS
, 3
trunks, out-of-service report
, 66
V
VAL Manager, 27
vector directory numbers (VDN)
, 52
vectors
announcements, 43
definition
, 40
deleting a step
, 50
inserting a step
, 49
list of options
, 48
message
, 45
queueing calls
, 42
redirecting calls
, 46
time of day routing
, 44
writing
, 40
Voice Announcement over LAN
(VAL), 20
voice terminals,
see phones
VuStats
, 81
W
WATS trunks, 3
writing vectors
, 40