Instruction manual

Index
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94 Issue 3 July 2001
display announcements, 35
display capacity
, 79
display integrated-annc-boards
, 21
display system-parameters
customer-options, 41
list measurements attendant
group
, 62
list measurements attendant
positions, 63
list measurements
lightly-used-trunk, 67
list measurements outage-trunk
yesterday
, 66
list measurements trunk-group
hourly, 66
list measurements trunk-group
summary, 64
list member hunt group
, 33
list performance attendant-group
today, 63
list report-scheduler
, 58, 60
list testcalls summary
, 64
list usage digit string
, 40
list usage vector
, 40
list VDN
, 54
list vector
, 40
monitor traffic trunk-group
, 67
remove report-scheduler
, 60
save announcements
, 26
CPE trunks
, 2
creating, call center
, 75
D
deleting a step, vectors, 50
deleting announcements
, 25
DID trunks
, 2
DIOD trunks
, 2
directory numbers, vectors
, 52
display events, 51
DMI-BOS trunks
, 2
E
expert agent selection (EAS), 37
extended service agreement
, xvii
F
FX trunks, 2
G
g, 40
H
help
buttons
, xii
numbers to call
, xvii
hunt group night service
, 10
hunt groups
adding, 30
announcements
, 35
assigning agents
, 32
definition
, 29
I
inserting a step, vectors, 49
ISDN-BRI trunks
, 3
ISDN-PRI trunks
, 3