Specifications

Task: naming your call center entities in the Dictionary CentreVu CMS Administration
Searching the Dictionary globally 3-36
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Searching the Dictionary globally
Overview
You can search for anything in the Dictionary: a login ID or a group of
login IDs; split/skill, trunk group, or ACD names; database items;
calculations; or agent names.
Steps
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1 From the controller window, select Commands | Dictionary, or select
Dictionary on the toolbar.
The Dictionary selector window opens.
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2 Select Operations | Global Search Input.
The Global Search Input window opens.
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3 In the Search for field, type the search pattern for the item or items you
are looking for.
E
ND OF STEPS
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Results
This is how the output window displays the results of your global
search.