Specifications

Task: naming your call center entities in the Dictionary CentreVu CMS Administration
Viewing, adding, or creating calculations 3-28
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6 On the Actions menu, select Add to add your changes to the Dictionary.
E
ND OF STEPS
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Reference
You can script the Calculations window and schedule the script. See
“Task: automating your activities with scripting” for more information.
The standard
CentreVu
CMS calculations are listed in
CentreVu
CMS
Report Designer Version 8 User Guide585-215-859
,
CentreVu
CMS
Reports 585-215-851
, and
CentreVu
CMS R3V5 Custom
Reports
585-215-822
.