Specifications

Task: naming your call center entities in the Dictionary CentreVu CMS Administration
Viewing, adding, deleting, or changing AUX reason code names 3-24
The AUX Reason Codes input window opens.
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3 In the AUX Reason Code name field, type the name for the AUX reason
code.
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4 In the AUX Reason Code field, type the one-digit AUX reason code
number, between zero and nine.
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5 In the Description field, type the description for this AUX reason code.
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6 To view the list of all AUX reason codes with their assigned names and
descriptions, select List all on the Actions menu.