Specifications

Task: naming your call center entities in the Dictionary CentreVu CMS Administration
3-5
• To list assigned vector names, you need read permission for the
Dictionary command and for the specific vectors whose names
you want to see.
• To add, delete, or change a vector name, you need write
permission for the Dictionary command and for the appropriate
vector.
• To generate a report, you need read permission for the Dictionary
command.
Use the steps that follow to name your call center entities in the
Dictionary.