Specifications
Navigating CentreVu® Supervisor CentreVu CMS Administration
Using the controller window after you log into the server 2-6
Reference
Default toolbar buttons
Status bar indicators
These indicators on the status bar tell you about the state of
CentreVu
CMS:
Use this button... To do this...
Options Access the window to change your
login options
Logout Disconnect from the server
Reports Open the Reports selector window
Dictionary Open the Dictionary selector window
Exceptions Open the Exceptions selector window
Agent Administration Open the Agent Administration
selector window
Call Center Administration Open the Call Center Administration
selector window
Report Wizard Build a custom report
CentreVu
CMS System
Setup
Open the System Setup selector
window
Maintenance Open the Maintenance selector
window
User Permissions Open the User Permissions selector
window
Exit
CentreVu
Supervisor
This indicator... Displays...
Login status A green light if you are
connected to the
CentreVu
CMS, a gray light if you are not
connected