Specifications

Task: viewing and changing system setup values CentreVu CMS Administration
Viewing switch setup data 10-42
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Viewing switch setup data
Overview
Use these steps to view the switch setup values that were set during
installation:
• Switch type
• Switch release
• Purchased CentreVu CMS release and version
• CentreVu CMS load designation
• Phantom abandon call timer
• CentreVu CMS-administrable switch features (Call Vectoring,
Call Prompting, and EAS).
Prerequisites
• The Switch Setup window accepts only live ACDs in the ACD
field, not pseudo-ACD names or numbers.
• When you select List all or Find one, the phantom abandon call
timer value for the ACDs is displayed.
Steps ...........................................................................................................................................................................
1 On the controller window, select Tools | CMS System Setup.
The CMS System Setup selector window opens.
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2 Select Operations | Switch Setup.