Specifications

Task: assigning user permissions CentreVu CMS Administration
Viewing, assigning, deleting, or changing VDN access 9-25
............................................................................................................................................................................................................................................................
Viewing, assigning, deleting, or changing VDN access
Steps ...........................................................................................................................................................................
1 On the controller window, select Tools | User Permissions.
The User Permissions selector window opens.
................................................................................................................................
...........................................
2 In the ACD field, select the ACD for which you want to administer a
user’s VDN access.
................................................................................................................................
...........................................
3 Select User Permissions | Operations | VDN Access.
The User Permissions VDN Access input window opens.
VDN access is only available if your company has purchased Call
Vectoring. VDN access is not available if more than 2000 VDNs have
been authorized.
................................................................................................................................
...........................................
4 In the User ID field, type the ID of the user whose VDN access
permissions you want to add, delete, change, or view. This field is
required.
................................................................................................................................
...........................................
5 In the VDNS field, type the VDN names or numbers that the user will
have access to.